Back

Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.5
1,700 Reviews

8600 Washington Ave

Racine, WI

53406

Directions

By Type

1,700 Reviews of Frank Boucher Chevrolet Cadillac of Racine

February 05, 2020

They are always very professional and courteous. Work is performed in a timely manner and as promised. I’ve been coming to this dealership for over 10 years and am very satisfied. More

by LJackson1
Recommend Dealer
Yes
Employees Worked With
Chris Tessmer, Hans Freisheim
Feb 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate your continued patronage, Linda! Please let us know if there is anything we can do for you moving forward!

February 05, 2020

Morry has een my primary contact. He does a great job of promtly resolving my issues. I also appreciate his friendly greeting and calling me by name John Kaiser is the best Service Manager I've had ove More

by Paul Schacht
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Feb 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Paul - thanks for taking the time to write this review! We are so glad Morry and John continuously take care of you during your service visits with us!

February 04, 2020

Rob David does it again. As usual we told Rob what we were looking for and he found the exact vehicle, just as he has done in the past. Of course we had sticker shock but he w More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Your continued patronage means the world to us, Pete! We are so glad Rob is able to continuously find you the right vehicle and make your experiences enjoyable ones!

February 03, 2020

An unexpected mishap Key stem broke off from fob. When inserting key stem into ignition, Anti-theft system locked up the car. Boucher required car be towed in to their ser More

by PJBorMMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Ken (Service Department)
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave feedback on your recent experience with us. Unfortunately, there was no other way to remotely unlock the car with a broken key or pieces of the key still stuck in the ignition without towing it to our dealership to fix the issue. If you would like to discuss this further or have any additional questions, please don't hesitate to contact your Service Manager, Matt Luchini, at 262-886-1010.

February 03, 2020

Purchased New Colorado!! The people I worked with were very nice no pressure. great information and fast! I already spread the word in my office-the place to go! Jay More

by JKRICKEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee, Robert David
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Your business and referrals are greatly appreciated!

February 01, 2020

Justin was extremely kind and friendly to work with. Did a great job of explaining all the options we had when purchasing our vehicle. Justin was extremely personable and great at making conversion to help More

by DetonJ
Recommend Dealer
Yes
Employees Worked With
Justin Sirrell
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing! At Boucher, we strive to give each customer the best possible experience, and Justin is a prime example of that!

February 01, 2020

Warrnty service I guess trust would be the proper word here. When I bring the vehicle in for service Morry or John take time to listen to concerns and explain what n More

by BILL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morry Decker,John Kaiser
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your positive experience working with Morry and John at our dealership, Bill! Please let us know if there is anything else we can do for you!

January 31, 2020

Found the vehicle I wanted, explained all options. Excellent buying experience. Treated fairly and with respect and a little humor. David Wilson is extremely helpful. More

by DEADRICKTIM
Recommend Dealer
Yes
Employees Worked With
David Wilson
Jan 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Tim, thank you for sharing! We are thrilled David was helpful and enjoyable to work with!

January 31, 2020

This was my first time in buying a car on my own after the lost of my husband. Rob David walked me through the process and was very understanding and informative. Would recommend him to anyone who needs More

by lwpeck
Recommend Dealer
Yes
Employees Worked With
Robert David
Jan 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so glad to hear Rob was able to take care of you during your purchasing process! Please don't hesitate to contact us if there is anything else we can help you with moving forward.

January 31, 2020

Everyone is very friendly and helpful. Morry is always informative and keeps you updated on the issues and what can be done. Also let’s you know of protential problems. More

by lwpeck
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Jan 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for this thoughtful review!

...
155
...