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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.5
1,700 Reviews

8600 Washington Ave

Racine, WI

53406

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1,700 Reviews of Frank Boucher Chevrolet Cadillac of Racine

January 21, 2020

Service on my Cadillac all work done well. Oil changed and tire repaired. Tech did a temporary repair on tire but suggested replacement of damaged tire. I replaced all 4 tir More

by Dabenjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans in service department
Jan 21, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

January 20, 2020

Hello,I just purchased a 2009 Chevy Colorado from your dealership ,Frank Boucher.My salesman was Giovanni.Very Professional guy.I had bought my truck on thursday,monday went back because had a low tire More

by ricksprg
Recommend Dealer
Yes
Employees Worked With
CHRIS, Giovanni Raimondi
Jan 21, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate this 5-star review, Richard! We are so thrilled Giovanni was able to provide you with a professional and stress-free car-buying experience! Enjoy your new 2009 Chevy Colorado!

January 20, 2020

I am very with the service I received. The repairs done on my car were done in a timely manner. i am very satisfied with the service department. More

by JUDY6459
Recommend Dealer
Yes
Employees Worked With
Maurice Decker
Jan 21, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your positive experience with our Service Department, Judy!

January 17, 2020

We got what we wanted We went in to the dealership to get a car wash and just look around. We knew exactly what kind of car we were interested in, were able to do the pape More

by Andersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rapinchuk, Robert David
Jan 21, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Congratulations on your new Chevy Trax! We are happy to hear your car buying process was quick and easy! We hope to see you again in the future!

January 17, 2020

Excellent Service I've purchased my last two vehicles through the Boucher group and both experiences were great. They are accommodating and Giovanni even came in on hi More

by D.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
Jan 21, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so happy to hear our employees going the extra mile for you to make your purchasing experience a positive one! Please let us know if there is anything else we can do for you moving forward!

January 17, 2020

Oil Change and recalls Made an appointment for oil change and have recalls done. had 3 recalls and only 2 were done. the program for brakes not available at this time. even More

by DENISWORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Kuhfuss the first service advisor then Heather Vesely who then went above and beyond to meet my expectations
Jan 22, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Denis, we would like to apologize for your negative experience at our dealership. We would greatly appreciate the opportunity to make things right. Please reach out to our Service Advisor, Matt Luchini, at 262-886-1010. We look forward to hearing from you and earning your business back.

January 16, 2020

friendly accomodating I was late for my 12:00 appt. I was so relieved that they agreed they would make it work. WIth the construction around Fox Comm area at KR and hwy More

by RENEWALENTERPRIZES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize I left and my memory dropped their names?!
Jan 21, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very appreciative of this review, Rene! We are glad we were able to make your experience a good one!

January 16, 2020

I love the service that is done on my vehicle, which is why I keep returning. Although, something has to be said about the customer service. As you pull into the service department & get out of your vehicl More

by llwunsch16
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 16, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad we are able to provide you with quality service to your vehicle. We are very sorry you felt uncomfortable when pulling into our service department. Please feel free to contact our Service Manager, Matt Luchini, at 262-886-1010 to discuss the situation further with him.

January 16, 2020

Great Service We have been totally satisfied with both buying and servicing of our cars at Frank Boucher and will continue to rely on them in the future. More

by JJ_EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker, Luke Lueneburg
Jan 16, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is so gratifying to hear you have had success with both our Service and Sales Departments! We look forward to your next visit!

January 15, 2020

Service Front Brakes,Check Batteries,Change Oil Rotate Tires The People are courteous the service was good and the price was fare. Okay 25 words, the popcorn is good and free internet is a plus. More

by DZIMDARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 16, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing! We hope to see you again!

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