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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.5
1,700 Reviews
Call Dealership (262) 240-6105
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8600 Washington Ave

Racine, WI

53406

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1,700 Reviews of Frank Boucher Chevrolet Cadillac of Racine

April 03, 2026

Duke kept us in the loop at to the needs of the vehicle, a plan to complete needed work, and a timeline that was kept by the service department More

by DONNAJEANGONZALEZ
Recommend Dealer
Yes
Employees Worked With
Duke
Report | Print
February 26, 2026

it took me 4 weeks to get one spare key made so that's terrible More

by angilasteven74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duke
Report | Print
Mar 02, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

Mar 02, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

February 24, 2026

This dealership is awesome. I would recommend it to anyone. They are very friendly,helpful ,quick to answer all your questions, very accommodating. This was the best experience More

by HEIDERRL
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Anton Lak
Report | Print
Feb 24, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

It’s fantastic to hear that our friendly, helpful, prompt, and accommodating approach in a clean environment made your visit so positive. We’re delighted that this stood out during your drive and resulted in the best dealership experience you’ve had. Thank you for recommending us and we look forward to assisting you with any future Chevrolet purchase. Chris Tessmer General Sales Manager 262-886-1010

Feb 24, 2026 -

HEIDERRL responded

If at all I would still really like a 55 inch TV thrown in as I need to come back to pick up a second key fob,cause I only received one

February 19, 2026

Very good experience Duke was very nice to work with helped in every way to inform me what was going on with my car More

by USAFSACMAN
Recommend Dealer
Yes
Employees Worked With
Duke
Report | Print
Feb 19, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

It’s great to hear you had a positive service experience with your Chevrolet Trailblazer. We’re glad our team kept you informed throughout the process. Thank you for your five-star rating and we look forward to assisting you again. Jim Piscitello Service Manager 262-886-1010

February 17, 2026

Very professional and done on time Very courteous and shop was very clean Good work More

by Jal757
Recommend Dealer
Yes
Report | Print
Feb 17, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your feedback on your recent Chevrolet service visit. We’re glad our team delivered professional, on-time work in a clean and courteous environment. We appreciate your trust and look forward to assisting you again. Jim Piscitello Service Manager 262-886-1010

February 13, 2026

Very poor communication and no updates for my vehicle waited two weeks to get it back. More

by Farnsworth369
Recommend Dealer
No
Employees Worked With
Duke
Report | Print
Feb 18, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

Feb 18, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

February 12, 2026

Great service bought from Patrick Wickert third vehicle thru him Can rely on Patrick to find what it is I'm looking for More

by 123LOUIE
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Anton Lak
Report | Print
Feb 12, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing us for a third time, and we’re glad Anton guided you to the perfect Ford. Your loyalty means a lot to our team. If you need anything, feel free to reach out. Chris Tessmer General Sales Manager 262-886-1010

Feb 12, 2026 -

123LOUIE responded

it was not Anton who worked with me at all to find a vehicle and make sure it was just what i needed, it was Patrick Wickert. was it Anton whom i signed the final papers with?

February 07, 2026

The service was on time and excellent customer Communication and explained what was needed. Can always depend upon fine service. More

by Jimzvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Karpinski
Report | Print
Feb 08, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for trusting us with your Chevrolet Colorado service. We're glad Mitch and our team were punctual and explained everything clearly. We appreciate your trust and look forward to helping you again.

February 07, 2026

Professional, kind, earned our business Helpful and informative Explained things clearly Offered future assistance when in need More

by KIMDZ
Recommend Dealer
Yes
Employees Worked With
Robert David, Robert David
Report | Print
Feb 07, 2026 -

KIMDZ responded

Stop by their showroom soon!

Feb 09, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Kim, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Tessmer General Sales Manager 262-886-1010

February 05, 2026

Got vehicle fixed in timely manner with excellent workmanship Everyone was extremely helpful during the body repair process More

by Xc600xp
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Feb 05, 2026 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your experience. We’re delighted your Chevrolet was repaired promptly with excellent workmanship and that our team was so helpful during the body repair process. We appreciate your feedback and look forward to assisting you again.

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