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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,026 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,026 reviews
January 16, 2020
Sportage Working with Bri and Clay was great. This is our 3rd KIA, this time we down size from a Sorento to a Sportage. The only thing they need to do is impro Working with Bri and Clay was great. This is our 3rd KIA, this time we down size from a Sorento to a Sportage. The only thing they need to do is improve on the final paper work with the finance....slow More
by LORI
Verified CustomerEmployees Worked With
Clay, Bri Walek
January 16, 2020
Rachel was very engaged and helpful to me when I was deciding between new or used options. She was always available via text or phone call. deciding between new or used options. She was always available via text or phone call. More
by amyjohann87
Employees Worked With
Alex and Cody in financing, Rachel Smith
January 13, 2020
Prompt and flexible; willing to provide extra service When we found out that the work will take longer than expected, they were able to provide me with a loaner car quickly without any hassle. When we found out that the work will take longer than expected, they were able to provide me with a loaner car quickly without any hassle. More
by MMATONDA
Employees Worked With
Daniel S
January 13, 2020
Purchase of new Serento We returned to deal with Scott because we found him reliable in the past. We were able to complete the deal and drive away with our new vehicle. Sco We returned to deal with Scott because we found him reliable in the past. We were able to complete the deal and drive away with our new vehicle. Scott adjusted his schedule to accommodate us. We also brought my mom back the next day and she worked with Scott to find a suitable used car. I would not have brought my mom in if I didn't feel she would be treated fairly. More
by JJDANEK
Employees Worked With
Scott Westbrook
January 12, 2020
Very Helpful Scott was so easy to work with. We were able to accomplish the deal the same day. Boucher Kia and Scott will be our dealership to refer our family a Scott was so easy to work with. We were able to accomplish the deal the same day. Boucher Kia and Scott will be our dealership to refer our family and friends to when looking for a vehicle. More
by LSCHULD
Employees Worked With
Scott Westbrook
January 10, 2020
Always Helpful Chris and his team are always helpful and knowledgeable. I would call them out by name but there are too many of them. Well done. Chris and his team are always helpful and knowledgeable. I would call them out by name but there are too many of them. Well done. More
by PAUL AVERY
Employees Worked With
Dan, Hannah, Annica, various techs.
January 10, 2020
Exceptional Service! I recently went in just to have my Kia Soul washed. I did not have an appointment and was not sure if they could "squeeze" me in, but Annica sure did. I recently went in just to have my Kia Soul washed. I did not have an appointment and was not sure if they could "squeeze" me in, but Annica sure did. I waited about 30 minutes because they were servicing other vehicles at the time. When my car was ready, Annica kindly walked me to my vehicle, which made it very personal and my car came out looking sparkly clean. Thank you. More
by LYNNHLOGC
Employees Worked With
Annica
January 07, 2020
Scott and his team were excellent. They were pleasantly diligent in their follow up and got the job done. I know we’ll work with them in the future. diligent in their follow up and got the job done. I know we’ll work with them in the future. More
by kg1138
Employees Worked With
Scott Westbrook
January 05, 2020
Great service. My wife and I were completely satisfied with Kia! Customer service was very nice and accommodating.We were there, maybe 2 hours, which when you're buy My wife and I were completely satisfied with Kia! Customer service was very nice and accommodating.We were there, maybe 2 hours, which when you're buying a car is great timing.Mitch made the whole expirence nice and easy. We definitely will be recommending Kia. More
by ERINH1289
Employees Worked With
Mitchell Mink
