Frank Boucher Kia Volkswagen of Racine

Satisfaction Everyone is friendly and helpful. My sales person did an excellent job and showed patience when i test drove multiple Suv's. If you're looking for a Everyone is friendly and helpful. My sales person did an excellent job and showed patience when i test drove multiple Suv's. If you're looking for a good dealership check them out! More

Willing to help all they can The service was excellent Ryan the sales person was courteous and friendly as all staff were buying a used car was easy and fun they do a great job at The service was excellent Ryan the sales person was courteous and friendly as all staff were buying a used car was easy and fun they do a great job at Kia Racine More

Love the people You guys were all super friendly and I would come back again!! You really worked with me to find the best deal for my trade. The manager Suzanne follo You guys were all super friendly and I would come back again!! You really worked with me to find the best deal for my trade. The manager Suzanne followed up with me to make sure I am still in the line of purchasing a upgrade from what I had, you guys were awesome thank you! ?? More

Helpful Without Hovering They were very helpful and answered all of my questions. Some dealerships are very aggressive with how often they call or email, but I didn't feel smo They were very helpful and answered all of my questions. Some dealerships are very aggressive with how often they call or email, but I didn't feel smothered in salesmanship. John was very pleasant to work with. More

2014 Kia Forte breaking system dangerous! We have owned many small cars and never had this issue. Snow is the worst for breaking! The breaks lock up and you slide. The computer system with the We have owned many small cars and never had this issue. Snow is the worst for breaking! The breaks lock up and you slide. The computer system with the abs is configured wrong. You can feel it and as his wife I hate driving it. Something feels off. Never had this issue as, I said with any other car. We have complained about this issue since the day it was purchased. The “mechanic” tells us no problem. My husband is a professional driver and know more on how to handle a vehicle better then most. This is NOT normal! Does someone need to be injured or killed before they listen or do anything? Thinking so, almost out of warranty and thinking that’s the hope. Then they would hit us with the cost to repair the issue. Anyone else having issues with Kia breaking system? They need to hear it and loudly please. The stopper is not my issue for the breaking system how about you? More

Great Experience Nick S. was great to work with. I came in just to look around, and he was very patient (which I expect, but is rare in sales people). I had a featur Nick S. was great to work with. I came in just to look around, and he was very patient (which I expect, but is rare in sales people). I had a feature list I was looking for in a particular vehicle. Nick paid attention to what I wanted, and let me know about another option that had my same features but was a lot more car for the same money. More

New purchase Traded in 2016 Honda Pilot for 2018 VW Atlas very happy with this vehicle, wished it would have been available before Honda purchase and process was m Traded in 2016 Honda Pilot for 2018 VW Atlas very happy with this vehicle, wished it would have been available before Honda purchase and process was much more straight forward and pleasant compared to honda More

Great Customer Service and attention to detail Everyone was so helpful and attentive to my needs. From the buyback to the purchase and delivery of my new car. Especially Scott Westbrook, who answer Everyone was so helpful and attentive to my needs. From the buyback to the purchase and delivery of my new car. Especially Scott Westbrook, who answered my questions and concerns even when he wasn't working. He also spent several days ensuring the numerous items on my wish list were available and installed to my satisfaction. More

Great experience! Our vehicle purchase was truly an awesome experience. Everyone was very friendly and easy to work with. We will be back when it's time for our next Our vehicle purchase was truly an awesome experience. Everyone was very friendly and easy to work with. We will be back when it's time for our next vehicle. More

Pleasant experience. I knew what I was going to get that day, and add my plan in mind to get a fair deal on both the purchase and the trade in. I think everybody came out I knew what I was going to get that day, and add my plan in mind to get a fair deal on both the purchase and the trade in. I think everybody came out of this happy. Sales team was not too pushy and willing to discuss. More