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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.8
1,139 Reviews

9601 Washington Ave #100

Racine, WI

53406

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1,139 Reviews of Frank Boucher Kia Volkswagen of Racine

June 23, 2025

Great dealership to buy a auto from I bought 4 auto from that dealership Thankyou More

by MATSNFIVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee, Nicholas Schouten, Shelby Torres
Jun 23, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brad Sawatske General Sales Manager 262-886-2886

June 19, 2025

Not happy about Boucher holding out about not having a 2nd key that ended up costing almost $500 per there recommendation. More

by MIKEBYCHOWSKI65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelby Torres
Jun 23, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Brad Sawatske General Sales Manager 262-886-2886

June 18, 2025

There were a handful of challenges throughout our buying process. I’m not sure I would buy from here again. More

by CANDPKRIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robin , Brandon Greeley, Shelby Torres
Jun 21, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Brad Sawatske General Sales Manager 262-886-2886

June 17, 2025

The entire team was knowledgeable about their products and services. Everything went smoothly with the purchase and delivery of my vehicle. More

by ERICHAUKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten, Shelby Torres, Kyle Miller
Jun 17, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brad Sawatske General Sales Manager 262-886-2886

June 15, 2025

Very quick about finding and getting the car I wanted when they did not have one on the lot More

by JILLA.WILKEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Torres
Jun 16, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Jilla: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Boucher Kia Volkswagen of Racine are glad to have you as a customer. Brad Sawatske General Sales Manager 262-886-2886

June 15, 2025

From that first call, Shelby stood out — he was patient, respectful, and incredibly informative. He took his time walking me through every detail I needed without ever making me feel rushed or pressured. More

by komid10
Recommend Dealer
Yes
Employees Worked With
Shelby Torres
Jun 15, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia Volkswagen of Racine. Brad Sawatske General Sales Manager 262-886-2886

June 13, 2025

Thank you Shelby and Sawyer for your assistance with our new Kia Soul. We really enjoy it. More

by leannastopar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thank you to the employees who put our license plates on., Shelby Torres, Sawyer Dillon
Jun 13, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brad Sawatske General Sales Manager 262-886-2886

June 10, 2025

Great salesman and overall experience. This I why I continue to do business at Frank Boucher. More

by Miclo8004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee, Nicholas Schouten
Jun 10, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

June 05, 2025

Bryan Villalobos (and sales team) was great. Very friendly, knowledgeable and helpful. And we love the VW that we went home with !!!! More

by NEWWAVEAUTO2SA
Recommend Dealer
Yes
Employees Worked With
Bryan Villalobos and Nimo Amini
Jun 05, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brad Sawatske General Sales Manager 262-886-2886

June 03, 2025

They didn’t have the exact car I was looking for but they provided the one that I will stay happy with. More

by RYANJANSEN2058
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten, Sawyer Dillon, Angel La Rosa
Jun 03, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brad Sawatske General Sales Manager 262-886-2886

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