Frank Fletcher Dodge Chrysler Jeep Ram

If i could give negative stars i would! First of all this is the second time I've dealt with this company the first time I tried buying the car and the car was sold out from under me before First of all this is the second time I've dealt with this company the first time I tried buying the car and the car was sold out from under me before I could even get back to purchase the car went to the bank and the money was going back to the car and was the car was sold out from under me because I love customer offered more money as they said so they went with the higher bidder that was the first strike this is the last straw I went 2 weeks ago to go and look at a car I talked to moiser about the car he insured me that I could possibly get the car which I had my doubts but I said I would try to see what he can work out went to Fletcher Dodge the next day to talk to him receive the truck almost finished the application till the gentleman said that looking at my credit that I would have to have a cosigner I didn't really want to use my ex as a cosigner but so I told them to just turn the application up I left it on the person that originally was going to co-sign for me besides that they were going to try and pursue and see if they can get it based on their credit and they ran my credit anyway without my permission that was the first strike the force which shouldn't even have them was that they ran my credit and then didn't do anything else it's not my credit Point down to 10 points I called 2 weeks ago this Monday to talk to the gentleman about taking this off of my credit because I never authorized it verbally or signed anything I was told by the manager that I did find something when I know well I didn't sign anything or give verbal permission for it to be ruined and he proceeded to tell me I was a lot which was 412 militant to mean that I'd be called the lie about something that I treasure it which is my credit and then they act like they didn't want to have no dealings with me the salesman never called me not one time during the time that I was trying to preserve the car to ask me any questions or talk to me he talk to everybody else other than me and when I tried to get ahold of the salesman so that we can talk he still did not call me and two weeks later I have to call them and then get treated like a pretty much a dog I would never go back to this company again. More

Upgrading our Fleet We have been to this dealership many times and for the last 3 trucks we have dealt with James, he just does everything ahead of time and we just come We have been to this dealership many times and for the last 3 trucks we have dealt with James, he just does everything ahead of time and we just come in and sign papers. The whole process is very smooth and professional. We plan on buying 3 more truck for the new year. This is where we will be. More

Waste of time This dealership is a joke. Had my truck there for over a week and let it sit in the parking because they only have one tech for transmission. Not to m This dealership is a joke. Had my truck there for over a week and let it sit in the parking because they only have one tech for transmission. Not to mention have the people that work dont know have the xxxx they talk about. Save your self time and money talk to car/truck some where else they wont service xxxx worth a xxxx and just give you a xx excuse about everything More

I never buy at first sight! This was by far one of the smoothest transactions in purchasing a vehicle I have ever had. I don't purchase many vehicles, because I drive them till t This was by far one of the smoothest transactions in purchasing a vehicle I have ever had. I don't purchase many vehicles, because I drive them till the wheels fall off. I have never owned a Dodge Ram, but everyone around me swears by them. James Calloway was a pleasure dealing with. He comes from good people I've known in the past and currently. I was a happy buyer when I left, I plan on telling everyone I know to go check this kid out and leave happy! More

No Pressure James came recommended to us by my Father-in-Law, We have purchased vehicles from Fletcher in the past and everything was great then, but has gotten e James came recommended to us by my Father-in-Law, We have purchased vehicles from Fletcher in the past and everything was great then, but has gotten even better with time. James was by far one of the best salesman we have ever met. He was trying to help us get the best deal without feeling like he was trying sell us. If you are in the market give this dealership a chance and ask for James! You won't regret it! More

An awesome salesman - James Callaway We have purchased many cars over the years but have yet to have a salesman work as hard for us as James Callaway did! He made us feel welcome and no We have purchased many cars over the years but have yet to have a salesman work as hard for us as James Callaway did! He made us feel welcome and non-pressured He was extremely knowledgable about all products. It was our pleasure to work with a gentleman of this quality. More

Got rid of the Barbie Car! I loved working with James Callaway on when I purchased the Barbie car from him(challenger). I thought my granddaughter would love it. I was wrong b I loved working with James Callaway on when I purchased the Barbie car from him(challenger). I thought my granddaughter would love it. I was wrong but I got me a Cherokee just for me and love it. Thank you James you're amazing! More

Great Salesman We traded in our Jeep Cherokee on a 2016 Grand Caravan our Salesman Dhiaa Althari was very helpful in finding us a vehicle with all the options we ask We traded in our Jeep Cherokee on a 2016 Grand Caravan our Salesman Dhiaa Althari was very helpful in finding us a vehicle with all the options we asked for, he was courteous, friendly and very professional. We would highly recommend him and the staff for all their help, this is our 2nd. New vehicle purchased at Fletcher Dodge in Jonesboro, AR. and they also have a great service department .Thanks L. Askeland More

shop for a altima Kevin was very helpful and a great salesman. He got my wife what she wanted in her Altima. 2 THUMBS UP KEEP UP THE GOOD WORK Kevin was very helpful and a great salesman. He got my wife what she wanted in her Altima. 2 THUMBS UP KEEP UP THE GOOD WORK More

Absolutely flawless and smooth service from the start!!! I am a 26 year Navy LCDR, who just returned from deployment and knew what car I wanted to buy. I have been dealing with several dealerships where I l I am a 26 year Navy LCDR, who just returned from deployment and knew what car I wanted to buy. I have been dealing with several dealerships where I live and none of them could or would help me find the one that I wanted. I contacted James Calloway at Fletcher Dodge and told him my story and the rest is history. I am now the proud owner of a 2016 Silver Dodge Charger Hellcat that seemed would never come to fruition until I called him. It's funny when you have the $$$ and know what you want but no one will go the extra mile to make you a happy customer but James knocked this deal out of the park and made me one happy customer and I truly appreciate that! The customer service he provided was phenomenal and guess what? I live in VA and I have never even seen (other than pictures) or test drove my new vehicle, that is crazy right? That is how comfortable he made me feel and we closed the deal, which by the way, was the best deal for that type of vehicle. I am one happy customer and Fletcher Dodge treated me superbly!!! A+++++ 5 Stars!!! More