Frank Leta Automotive Outlet

Chris Parsons Is The Man!!!!! Thanks Chris for the help even tho I couldn't purchase anything today you gave me so much hope for when I do decide to get something. If I ever come a Thanks Chris for the help even tho I couldn't purchase anything today you gave me so much hope for when I do decide to get something. If I ever come across anyone that needs a car I'm sending them ur way and that's a promise.... More

Great Car Buying Experience! We were treated with the utmost professionalism and respect. Our salesman, Chris Parsons, was warm and welcoming, and made us feel right at home. He We were treated with the utmost professionalism and respect. Our salesman, Chris Parsons, was warm and welcoming, and made us feel right at home. He, and the rest of the team, went above and beyond the call of duty. We would highly recommend Chris Parsons and Frank Leta to anyone. More

This is just about my review on sales rep Quiton I want to give Quinton a great recommendation. When I considered buying a vehicle he was there, even when I wanted to bring my husband and some other I want to give Quinton a great recommendation. When I considered buying a vehicle he was there, even when I wanted to bring my husband and some other important people. He always had a great additude which a sales rep should have. I would highly recommend him to anyone! The only reason why I rated a 4/5 stars is because I was open with my situation why I needed a car and it took at least half an hour before I could even test drive a vehicle. I know it wasn't entirely his fault that's why I would still recommend him! More

Satisfied customer Salesman was very professional and courtesy. Very satisfied with the overall experience at Frank Leta Automotive Outlet. I'm happy with the vehicle I Salesman was very professional and courtesy. Very satisfied with the overall experience at Frank Leta Automotive Outlet. I'm happy with the vehicle I purchased and will recommend everyone to buy here. More

Thank you Mr. Quentin Williams! My wife and I are gathering ideas for another vechicle, since our son will be driving very soon. We found our to Frank Leta Automotive and was prompt My wife and I are gathering ideas for another vechicle, since our son will be driving very soon. We found our to Frank Leta Automotive and was promptly greeted by Mr. Quentin Williams. His professionalism and compassion upon introduction lead to much more than a sales pitch, his presentation was the beginning of a relationship in which he displayed the importance of us finding the right vehicle for us. Although, we did not purchase on the day that we met Mr. Williams, I now know that any purchase I make in the future will be through him. Thank you, Rennell J. Parker, Sr More

Bait and Switch Called to ask if the car is still available and ask for a confirmation of the price, and ask if we can test drive it. The seller told me that the car Called to ask if the car is still available and ask for a confirmation of the price, and ask if we can test drive it. The seller told me that the car is available for a test drive. I drove there and when we ask to see the car. The sale man told me, the car was sold 20 mins ago. They just wanted me to get into the lot. After telling me that the car was sold already. They tried to offer me a different car. DO NOT COME HERE. Worst car dealership ever! More

No follow through I found a hardtop convertible on their website so e-mailed about it. I got a call from Jeremy who was nice and helpful. He said he would send me a v I found a hardtop convertible on their website so e-mailed about it. I got a call from Jeremy who was nice and helpful. He said he would send me a video of the car and if I sent pictures of my trade, would give me an idea of the trade value. He never responded after 3 responses. I then chatted with another salesman after contacting them again, and he was rude, disrespectful, and flat out lied about the vehicle in question. I don't have a lot of experience buying cars, but everything about how they treated me and the situation was unprofessional, unhelpful, and bad. I highly recommend looking elsewhere More

False Statements in Ads Saw an ad on CL. Called and talked to the guy who posted the ad. Drove over an hour up there. No inspections provided, as stated in the ad. Drove the Saw an ad on CL. Called and talked to the guy who posted the ad. Drove over an hour up there. No inspections provided, as stated in the ad. Drove the car anyway, needed brakes real bad. The guy we dealt with, Kevin, had no clue how open the trunk. No key fob, just a key. They never even cleaned the trash out of it. Trunk was loaded down. Didn't make a deal and went to leave, noticed at the same time he took our offer to "boss" and we mentioned about the "mistake" in the ad, it was changed on CL. If it was there, they need to do it. The guy said they didn't want to put money into it. I said an inspection is $12. Small price for piece of mind. He said nothing. As we pulled out for test drive, I noticed their inspections are free. So where is the put out of money? But then again, I wouldn't trust a dealer who is too lazy to clean out a car before listing it for sale. Inspections would probably be faked. Kevin did not make us feel welcomed or valued as a potential customer. More

Worst dealership ever! I called twice to ask for some basic information about a car. I spoke to two different salespersons, and neither bothered to call me back. Don't wa I called twice to ask for some basic information about a car. I spoke to two different salespersons, and neither bothered to call me back. Don't waste your time. More

Sales Blunder. The sales associates didn't know where the keys were, They wouldn't let us test drive the car because they thought we were low balling them, when we m The sales associates didn't know where the keys were, They wouldn't let us test drive the car because they thought we were low balling them, when we made a "throw out a number" offer. Even when our offer was comparative to KBB (The car was priced 3k over KBB.) They immediately rejected us and didn't even attempt to negotiate a reasonable deal. Then proceeded to take the keys. We were also willing to pay cash but their first impression is that we would finance who knows where they got that basis. They were rude. I called them back and talked to the owner. To explain what happened. Explained why we made the offer, (It was due to a ton of researched potential issues specifically to the car especially because it had over 200000 miles) and also explain that we just wanted to see if the car performed as you stated it did. I'm keen to the background to the type of car and wanted some assurance of the issues before we begin negotiating a reasonable deal. Don't purchase the car unless you do some research. They might take you for more than its worth. More