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Franklin Ford

Franklin, MA

4.8
204 Reviews

175 East Central Street

Franklin, MA

02038

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204 Reviews of Franklin Ford

July 13, 2023

seems like the staff does not appreciate their customers. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. More

by drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Sitcawich
July 03, 2023

Friendly , competent staff. Never had a single bad experience with them. Buy all my vehicles here More

by marcgog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
July 01, 2023

Smaller dealer with great staff that are responsive and easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. More

by Evan R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Manny and Ian
June 19, 2023

Eric Langmead was my sales man. He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the More

by aterrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Langmead
June 14, 2023

Quality service done promptly at a fair price. Easy to schedule with helpful and friendly people. More

by rodtaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
June 13, 2023

We purchased a new truck entirely online and with many phone calls and text messages. It’s the exact truck we searched for for months. Brian M. and Manny made the process as smooth as it could be given th More

by bcframer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mulvaney
May 31, 2023

We just bought a new Maverick from Franklin Ford. Dave was our salesperson and he was awesome to deal with. I would 100% recommend them ! Thank you for making purchasing a new vehicle a great experi More

by kboutin0415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave R, Ian
May 27, 2023

Great dealership. Never once felt pressured to buy. I was warmly greeted, given time alone to look over inventory, presented with keys to road test. Very little haggli More

by coachrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian, Ron Sitcawich
May 26, 2023

Excellent service. Went in to make an appt for oil change, and changed it right away. Buy our cars from Franklin Ford. More

by Dianebedell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
May 18, 2023

Excellent service! I can’t say enough about how well I was treated at this dealership. Would 100% recommend to anyone. Buy your car here! More

by Pamela.mckie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergey
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