Franklin Ford

They really went above and beyond to make things go right. Things are really tough on dealers these days so I really appreciate them going out of their way. right. Things are really tough on dealers these days so I really appreciate them going out of their way. More

Very friendly, cares about you as a customer, answered all my concerns .Dave Raspallo has been my sales agent from day one. I have referred friends to him and they also were very pleased with Dave. Thank all my concerns .Dave Raspallo has been my sales agent from day one. I have referred friends to him and they also were very pleased with Dave. Thank you Dave ! More

Had a great experience at Franklin ford was a very easy and pain free experience to buying a new ford for the first time and pain free experience to buying a new ford for the first time More

Mike and the rest of the employees were super efficient and did everything required for this visit. and did everything required for this visit. More

From the time I walked through the door till I drove away in my new F150 Ron and the staff at Franklin Ford provided courteous, knowledgeable and friendly service making the process of investigating the feat in my new F150 Ron and the staff at Franklin Ford provided courteous, knowledgeable and friendly service making the process of investigating the features and ordering a new vehicle built to fill my needs a comfortable experience. Thier dedication to customer satisfaction has been demonstrated by continuing to reach out to make sure I am satisfied with my purchase and offer assistance with any questions encountered with new technologies. More

The service department did a great job . Setting up a date and doing the service.in a short time while I waited for the car. Setting up a date and doing the service.in a short time while I waited for the car. More

I found a Ford Bronco Sport Badlands online that other dealers couldn't get. I immediately inquired and was working with Ron Sitcawich. I appreciated how efficient, professional and knowledgeable Ron wa dealers couldn't get. I immediately inquired and was working with Ron Sitcawich. I appreciated how efficient, professional and knowledgeable Ron was. Turns out the car was just posted online but not on their lot yet. I put a deposit on it and Ron kept me updated as it traveled from Mexico to Western U.S. and eventually to Franklin Ford. I can't say enough how easy the process was then and when I drove the 90 miles to do the paperwork. Interestingly, Massachusetts doesn't have temporary plates for dealers to use and I live in neighboring CT. So, Ron made arrangements to meet me at DMV to register the car and drive it away! 5 stars and 2 cheers for Ron and Franklin Ford. An amazing and painless experience from beginning to end! More

Worked with Ron and George to purchase my Bronco. It wasn’t a quick process, due to Fords production delays, however Ron and George always kept me informed with the latest info. They honored their co It wasn’t a quick process, due to Fords production delays, however Ron and George always kept me informed with the latest info. They honored their commitment to honor the MSRP for the Bronco when many dealers are being dishonest. Ron did an outstanding job walking me through the Bronco and answering all my questions. They also honored my request to not mount a front plate bracket. This might seem trivial, however many dealers would have ignored my wishes and blamed the state inspection requirements. If I am in the market for another Ford I will absolutely visit Franklin Ford, they might not be a huge dealership, or have the newest facility, but they have the local feel and small dealer customer service you won’t find at huge dealerships. More

We have either leased or purchased our last four vehicles from Dave Raspallo at Franklin Ford. He has made the process quick and easy and we are grateful to have his expertise. from Dave Raspallo at Franklin Ford. He has made the process quick and easy and we are grateful to have his expertise. More

Super nice,very respectful Very polite from the time I arrived to when I made my mind up to purchase my dream care thank you!! arrived to when I made my mind up to purchase my dream care thank you!! More