It's pretty simple really. You look for the kind of vehicle you want. You go and test drive. You make a decision. You discuss pricing. And you make a final decision. There shouldn't be a whole lot of pressure placed by a dealership, and in this case, there wasn't. It was a good buying experience and I'm happy with the purchase.
One thing I'd say is that if you're buying a used vehicle, particularly a used Ford... you should be given two usable keys. It's seems a little cheap that a dealership would balk at that request. But all in all it was not a big deal. At the end of the day, I'm enjoying my vehicle and am glad that I purchased it at Franklin's.