Franklin's Spring Creek Ford

Lance Godwin and Franklin’s Spring Creek Ford made car buying super easy. We shopped several lots in Bainbridge, Thomasville, Dothan, and Tallahassee but choose Franklin’s because of the customer service. buying super easy. We shopped several lots in Bainbridge, Thomasville, Dothan, and Tallahassee but choose Franklin’s because of the customer service. More

I've bought several new vehicles from different dealerships over the years. This was the best experience over all the others.. Franklin's Spring Creek Ford has the most efficient, knowledgeable dealerships over the years. This was the best experience over all the others.. Franklin's Spring Creek Ford has the most efficient, knowledgeable and friendly staff - they make you feel at home! My new Ranger was a special order. My salesman Mark knows his products and keep me well informed during the factory build period. Thanks Mark!! More

Great dealership! Mark was such a great salesman! I have used this dealership for years and always had great service! Highly recommend Franklin’s Spring Creek Ford Mark was such a great salesman! I have used this dealership for years and always had great service! Highly recommend Franklin’s Spring Creek Ford to anyone! More

Worst experience ever. Nothing but lies upon lies. They had my money for the car and the delivery fee for almost 2 weeks before putting my vehicle on a truck to be delivere Nothing but lies upon lies. They had my money for the car and the delivery fee for almost 2 weeks before putting my vehicle on a truck to be delivered. Every day they would tell me it would be on the truck "tomorrow". Called twice and asked for the manager or owner and was told they would call me back. Never once received a call back. Any communication I had with them I had to initiate. At least the car was good when I got it and the finance office people were prompt at getting my title to me. More

Received professional and polite service from Mark. Dealership was helpful and easy to work with. Dealership was helpful and easy to work with. More

Quick and easy to deal with. Found the truck I wanted and within 15 minutes had the buying process started Found the truck I wanted and within 15 minutes had the buying process started More

Worked a deal with them via phone. After going through all the hoops, they told me that the price they had quoted on their own vehicle was incorrect. They refused to honor their own After going through all the hoops, they told me that the price they had quoted on their own vehicle was incorrect. They refused to honor their own deal sheet. Poor business ethics. More

Franklin's was very easy to work with and we bought a beautiful 3500 Ram from them for a great price! beautiful 3500 Ram from them for a great price! More

Didn't have truck I was looking for, but found it for me. Great dealership!!! Great dealership!!! More

This experience was a pleasant one. Everyone was so helpful and fair. I would recommend this dealership to everybody Everyone was so helpful and fair. I would recommend this dealership to everybody More