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Fred Anderson Acura
Greenville, SC
1,812 Reviews
Fred Anderson Acura is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations.
Getting behind the wheel of a high performance Acura has never been easier. We invite you to shop an endless selection of Acuras here on our website or at 2450 Laurens Road, in Greenville. Searching for that perfect pre-owned vehicle? With one of the largest selections of high quality pre-owned vehicles, we will certainly have what you’re looking for. Need luxury service? Our service advisors and factory-trained technicians are ready to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Acura looks forward to serving all your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,812 reviews
April 06, 2014
I am so thankful to Eric for trying his absolute hardest to work out a payment plan with Sandateer. I am truly grateful! And thank you to Patrick for working with me and taking me for a test drive! to work out a payment plan with Sandateer. I am truly grateful! And thank you to Patrick for working with me and taking me for a test drive! More
by kedwards8888
Employees Worked With
Patrick Oliver, Eric Sanders
April 06, 2014
Used Cars Found a used car online for a fair price and went and took a test drive. Car seemed to be in great shape and met my needs. Purchased car for about $50 Found a used car online for a fair price and went and took a test drive. Car seemed to be in great shape and met my needs. Purchased car for about $500 more than I wanted to pay. Dealership would not negotiate on price. More
by jcpruitt1975
Employees Worked With
Tim Brown
March 30, 2014
Overall I had a bad experience with Bradshaw Acura. Here is the breakdown: I live about 500 miles away from Greenville, SC and I found their 2004 Acura TL 6 spd with 80,000 miles on Autotrader listed at $11 is the breakdown: I live about 500 miles away from Greenville, SC and I found their 2004 Acura TL 6 spd with 80,000 miles on Autotrader listed at $11,500. I called to inquire about it several times and they told me over the phone through various questions/negotiations/explanations that I could get it for $11,000. I called again a couple of days later with some more information and they said it had changed to $12,500 because it had just gone through service and they put about $500 in parts and $500 in labor into it (mirror actuators, driver door lock actuator, wiper blades, driver seat belt, etc.) But they would let me have it for $11,500. The salesman went outside and took some pictures for me, and I liked what I saw. I thought that was a pretty good deal, so I decided to buy my plane tickets and check it out fully intending to buy it for $11,500 + taxes/fees = appx $12,900. I would be paying cash, and Tim agreed that a personal check would be fine. I arrived in Greenville, SC (they were nice enough to provide a shuttle to pick me up). When I got to the dealership, Tim had the TL ready for me to take for a drive. When I first saw the car I was somewhat dissatisfied because the car's paint had several sun spots, the paint on the hood had many hairline cracks by aging from the sun, the front bumper was quite chipped and speckled, and the top of the rear bumper was completely dull from many many fine scratches/fading (overall from a distance the car looked great - most of the side panels still had a good gloss). I still decided to give it a go and see what it was like. The car drove very nice, but a half mile up the road he told me that his manager wasn't in that day, but his other manager would prefer a cashier's check ("because he's Russian" - his words, not mine). So he asked if we could go by the bank and get one of those instead...caught a little off guard I complied. However I knew that would somewhat lock me into the price without having fully checked over the car, which I thought was somewhat shady of him. When we got back to the dealership I asked if I could put it up on the lift so I could check everything out underneath (he told me earlier that the service guys did a thorough check, and didn't think that I would find anything wrong - he said this when I asked about being locked in on the price with the cashier's check). When I got it up on the lift - service guys not super friendly, but still helpful - I noticed what appeared to be the rear main seal leaking. It wasn't real bad, but it certainly had an influence on me. Then I noticed on the power steering "cooler" (the metal tube running in front of the condenser) that the rubber line had a leak. I called Tim over and asked if we could have that fixed because I had just done the same thing on my car and really didn't want to have to do it again. His reply, "We've already spent all the money we can on the car...if you want to fix that later you can do it." That statement hit me pretty hard, and I was almost ready to walk away simply because of his poor service. But everything else checked out fine, and I decided to look at the rest of the car outside. When we went outside I looked over the body of the car really well and was really dissatisfied with the condition of the paint. If they were willing to be flexible on the price, I would have bought it. I made a couple of phone calls to some friends to just bounce some ideas if I really wanted it, and proceeded inside to talk it over with Tim. I asked Tim about the price, stating my dissatisfaction with the paint and the power steering line, but he replied that I had already been in contact with his manager's manager (I had previously talked on the phone to Chip, the overall Sales manager, before I saw the car), and that was the price I was given. I tried to call Chip, but Tim claimed he was off that day, and his phone went to voicemail. Then I talked in person to the desk manager, Vladimir, (below Chip, but above Tim) and told him my thoughts about the car. I asked him if he would take $12,000 out the door ($940 less than what I was quoted - perfectly reasonable to help cover the cost of needed paint repairs). He just about laughed at me and said "I'm not even gonna get that crazy...I might be able to do a couple hundred." He claimed that he was already giving me a discount since it was $1000 lower than the online price (true, but it was still high for the condition of the car). I had assumed I would get some better service since I had spent 7 hours traveling there that day, AND the fact that I was paying in cash, but they didn't seem to care about any of that. At this point it was a hard decision because I had to foot a total of $500 to travel there and back home again, but I told him that I would have to leave it and go home. Vladimir babbled on about being able to sell it quick at that price, and the fact that it had only been on the lot for a week. I shook their hands, walked away, and called a friend to take me to the car rentals so I could drive home. All in all, the car with a cracked dash, leaky main seal, rough paint, and the power steering leak that they wouldn't fix, I could not justify spending $12,942 ($11,500 for the car + taxes and fees). Take into account that Blue book for the car is $11,648 at the time of this writing - that is given paint that "may require minor touch ups." Not the repainting of several body panels. Take it for what it's worth. Initially it was a good deal for the car, but given the overall condition of the car and the lack of service to simply change a $3 power steering line really turned me off. I only write this review for the benefit of those looking into buying from Bradshaw Acura. All of my relations with the Bradshaw Acura staff leading up to the on-site visit were good. They were very willing to help me, and also put the car on hold until I got there. However, their service, their practices, and their lack of reasonable flexibility are what disappointed me most upon arrival after traveling over 400 miles. Many people have had their share of good reviews on Bradshaw, but please take into account the several bad reviews also. More
by cb900fer
March 23, 2014
I actually had the best experience with this dealership and the staff that I have ever had. I have been all over North & South Carolina looking for a Toyota FJ Cruiser but NEVER felt the deal was to my ben and the staff that I have ever had. I have been all over North & South Carolina looking for a Toyota FJ Cruiser but NEVER felt the deal was to my benefit or the price was too high for the condition of the vehicle. I searched for about 4-6 months, then found Bradshaw Acura online....called the dealership ..... asked a few questions and felt comfortable enough with Tim Brown and Eric Sanders to go to the bank without ever personally going to see the vehicle and got them a check...drove 3 hrs to Bradshaw Acura, ( arrived about 30 minutes after they closed) gave them a check and drove my Toyota for the first time. I LOVE IT!!!! Drives and looks like it is brand new. Everybody is shocked when I tell them it is a used vehicle. Got the BEST PRICE and BEST VEHICLE from the BEST DEALERSHIP and SALESMEN! That is a promise...... the best by far! These guys are not pushy and you know right when you first talk to them, they are honest and will do anything they can to help you. Thank you so much Tim and Eric from Michelle Goodwin !!!!! More
by shellbear1
Employees Worked With
Tim Brown, Eric Sanders
March 22, 2014
My wife and I recently purchased a new 2014 Acura TL from Evan Lindsay at Bradshaw Acura. This is our 2nd Acura TL purchase and Evan took care of us in both instances. I have always been impressed with Eva Evan Lindsay at Bradshaw Acura. This is our 2nd Acura TL purchase and Evan took care of us in both instances. I have always been impressed with Evan's personal approach to selling and he makes every effort to find the right car for you rather than to put on the hard sell. This is why we have used him for both of our Acura purchases and will do so again should we purchase another Acura in the future. In addition, the service team at Bradshaw Acura is top notch. We purchased our other TL back in 2005 and have had it serviced at the dealership from day 1. They have an extremely knowledgable staff that treats the customer fairly and does whatever they can to help. I would recommend Evan Lindsay and Bradshaw Acura to anyone that is looking for a positive car buying experience. More
by DanMiddleton
Employees Worked With
Evan Lindsay
March 18, 2014
Awesome deal, great service, and very easy to work with! Eddie was very professional and his sales style helped to put us at ease during the buying process. Thanks again! Eddie was very professional and his sales style helped to put us at ease during the buying process. Thanks again! More
by Thelanges
Employees Worked With
Eddie Hunt
March 16, 2014
The dealer had a great selection of vehicles in excellent condition and accurately advertised the vehicle descriptions online. My salesperson, Tim Brown, was very kind, helpful, patient, knowledgeable, plea condition and accurately advertised the vehicle descriptions online. My salesperson, Tim Brown, was very kind, helpful, patient, knowledgeable, pleasant to deal with and my experience purchasing a used truck from this dealer was very positive. More
by tnovak0676
Employees Worked With
Tim Brown
March 10, 2014
My experience at Bradshaw Acura was excellent. I did not see the color of vehicle I wanted but the staff and my salesman, Mark McKee, ensured delivery and in less than 24 hours I had exactly the car I wante see the color of vehicle I wanted but the staff and my salesman, Mark McKee, ensured delivery and in less than 24 hours I had exactly the car I wanted. Everything was efficient and I feel I got an excellent deal. I will definitely recommend Bradshaw Acura to friends or coworkers. More
by richardsr9
Employees Worked With
Mark McKee
February 25, 2014
I found the overall process of buying my car, very easy. Michael Angel was very thorough with going over the options of the car and he has a very easy going attitude- no high pressure, which I liked. He sho Michael Angel was very thorough with going over the options of the car and he has a very easy going attitude- no high pressure, which I liked. He showed me the carfax and explained how they priced the car. When it came to financing, Eric Sanders was very nice and willing to work to get the best financing option for me. He also went over all the paperwork with me in detail. These guys are terrific and I would highly recommend them to anyone looking for a used car. More
by dawncampbell76
Employees Worked With
Michael Angel, Eric Sanders
February 15, 2014
When shopping premium brands like Acura you expect to be treated well, and everyone we encountered at Bradshaw Acura did their best to make us feel appreciated. On our first visit Steve Steele took us on a treated well, and everyone we encountered at Bradshaw Acura did their best to make us feel appreciated. On our first visit Steve Steele took us on a test drive of a new RDX and spent considerable time going over the operation of the sophisticated electronics package to make sure we understood its capabilities. We then visited other dealers to test different vehicles. Two weeks later, we decided that the RDX was our top choice for a new car, and we returned (without an appointment) to find that Steve was out with the flu. Mike stepped in to make sure we could take another test drive to confirm our decision, and had our trade-in appraised while we were out on our drive. When we returned we met with JJ to discuss price, and found that to be a satisfying, no-haggle process with none of the usual exits to "see if the manager can accept your offer" nonsense. We quickly went through the paper signing, and Evan made sure we had all of our questions answered before we drove off. We have bought a lot of cars in 45+ years of driving, and this latest purchase was definitely the most pleasurable. The entire staff went out of their way to make sure we were treated with respect and did their utmost to make the purchase a pleasant process. More
by billkoep
