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Fred Anderson Honda
Greenville, SC
1,051 Reviews
Fred Anderson Honda is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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October 20, 2007
I had been visiting this dealership for several weeks to buy a 2008 Honda Accord Coupe V6 but never had one in. They took my name and phone number and said I would be at the top of the list, since they had buy a 2008 Honda Accord Coupe V6 but never had one in. They took my name and phone number and said I would be at the top of the list, since they had one that would be coming in about 1-2 weeks. About 1 1/2 weeks later I stopped by the dealership after work on a Fri night, and they told me they got one in but it still had to be prepped but they did show it to me. They said the salesman had my name as first to call when it came in, but he was off that day, so they called him at home to let him know...but he would be there on Sat morning. Also told me they could not let me drive it till it had been prepped first but to call first thing Sat morning to find out it if could be prepped that day. Called early Sat morning but they said they couldn;t prep it that day, but would on Mon and they would call me when it was finished. Was out running errands later in the morning and stopped by to take another look at it, but couldn;t find it. After about 20 minutes I saw it drive into the dealership with a couple who had just test driven it and decided to buy it (still with all the white protective coatings , etc they use to ship it so obviously not prepped). I complained the the GM who said it had been prepped (even though I heard the salesman say it had not been prepped) and they sell it to the first person who has the cash. Pretty much he was blaming me for not being there first with cash in hand, even though they had me as the first call for the car when it was received at the dealership. Absolutely no apology by the GM or Breakaway Honda dealership and not accepting any fault on their part. Absolutely the worst customer service example I have ever seen ( and I work in the hotel industry where customer service is very important). Would advise everyone to go to any other Honda dealership but this one to buy a car. More
by MikenGreenville
Employees Worked With
Rick Haines & the General Manager of Dealership
