Fred Anderson Honda

I was in the market to buy two new Honda's and was dealing with Mark Becker at Breakaway. I bought one car from Breakaway and decided to deal with another dealership to purchase the other. I called to dealing with Mark Becker at Breakaway. I bought one car from Breakaway and decided to deal with another dealership to purchase the other. I called to check on something with my new car purchase at Breakaway and spoke with Sales Manager, John Miller. Mr. Miller was extremely upset that I did not make my second new car purchase with Breakaway. He was very rude to me raising his voice, talking over me and interrupting me. I asked for his manager's name and he told me straight up, "I will not give you his name. I repeatedly asked to speak with his manager and he said his manager was standing right next to him. He proceeded to tell me that. "I did NOT need to have any further dealings with Breakaway Honda." Here I have a new car w/a 36k mile warranty and was told not to deal with the dealership that I purchased the car from. I have never been talked to so badly in my life. I will never step foot back in Breakaway Honda. I purchased 2 new Civic's within two days...one from Breakaway and the other from Hendrick Honda in Easley. Hendrick Honda of Easley is the way to go!! Hendrick Honda works as a team...I had three individuals helping me at one time....AMAZING service! Hendrick did not have my color choice on their lot, but managed to get it within 3 hours. They may be a smaller dealership, but it was well worth the 3 hour wait. Hendrick made me feel right at home and treated me with upmost respect. They even gave me a free car care kit without my asking...the BEST new car purchase I've ever made. I wish I had made BOTH new car purchases through Hendrick Honda in Easley. Thank you Brad, Ed, and Mark at Hendrick Honda of Easley for your SUPERB service. More

I previously owned a 1991 Honda Accord with almost 300,000 miles. I always said I wouldn't trade cars until mine became unreliable. Ha....ha, I was kidding myself thinking a Honda would become unrel 300,000 miles. I always said I wouldn't trade cars until mine became unreliable. Ha....ha, I was kidding myself thinking a Honda would become unreliable......it never did and she is still purring right along. Over the course of many years, trying to take care of my car, I became familiar with the service and parts departments. I have had more interaction with the service department and have always been treated like family by everyone there. Donnie, Ricky, Floyd, Chris and Jack have always seen to it that my every need was met. They are such an amazing crew that it was only natural when I decided to buy a new car I was headed to Breakaway, no other dealership ever crossed my mind. I am living in Charlotte now but because of the loyalty and kindness shown to me over the years I drove back to Breakaway Honda to make my purchase. I was in completely new territory with the sales team but was just as pleased with the service and knowledge that Doug McAbee had regarding my new Honda. All of the dealings were done over the phone and when I called unexpectedly on a Saturday morning and told him I was in town he said, "we are getting the car ready for you". About two hours later I pulled up to find my 2011 Honda Accord sitting in front of the building. They had cleaned it up, filled it up, and had even set up some radio stations for me. I was only in the dealership for an hour and a half from start to finish and was headed out the door to drive my new car home!! If you are shopping for an automobile and you haven't decided for sure on a Honda yet let me be the one to tell you that Honda is the ONLY choice. Not only is Honda the only choice but BREAKAWAY HONDA is the ONLY choice!! You will never be disappointed in any experience you have, from the front door to the back door, if you are on Woodruff Road at Breakaway Honda. I may live in Charlotte with other dealerships only miles away, but I will continue to bring my car to Breakaway Honda for service visits. Since they are open on Saturdays I can get all my work done then, and I will know that I am taken care of........actually more than taken care of. I will be appreciated and treated like part of the Breakaway family! Jill Rackley Charlotte, NC More

My first good car buying experience in a long time. I buy and trade cars often, maybe once every two years and have had some not so great experiences. There was no pressure, no hard sell speeches and all buy and trade cars often, maybe once every two years and have had some not so great experiences. There was no pressure, no hard sell speeches and all my questions were answered. Plus, they beat CarMax in price. Mr. Fitzpatrick worked with my wife and I on the test drive and narrowing down the model we wanted, Mr. Durham helped us make the deal. More

Bill was very helpful and knowledgeable. We drove several different cars before we made up our mind and there was absolutely no pressure. The Used Car Department had a wide range of vehicles to cons several different cars before we made up our mind and there was absolutely no pressure. The Used Car Department had a wide range of vehicles to consider and the atmosphere was relaxed and professional. Thanks for everything. More

I usually put off shopping for a new car, because I dread the whole experience. I was interested in learning more about the Honda Ridgeline and contacted Breakaway Honda to see and drive one. The salesman wa the whole experience. I was interested in learning more about the Honda Ridgeline and contacted Breakaway Honda to see and drive one. The salesman was very friendly, helpful and not at all high-pressure. He made me feel that he was interested in me as a person, and in my needs in a vehicle, and not just interested in selling me a car. Follow up after the sale has also been prompt easy. Overall, I was very satisfied with the experience, and would recommend this dealership to others. More

I always hate to shop for a car because of the pressure to buy it by a salesperson. This I did not find at Breakaway Honda. Mike Hartle was a true professional.. I told Mike what I was looking for and en to buy it by a salesperson. This I did not find at Breakaway Honda. Mike Hartle was a true professional.. I told Mike what I was looking for and end up buying a 2008 Honda Odyssey factory certified van with only 37K miles. Breakaway Honda has a new lifetime customer. Mike, I hope to see you again... More

I enjoyed my overall experience. Bob was very informative. I have had bad experiences with car sales men with being very pushy. Bob was excellent! He answered all my questions and was not pushy! informative. I have had bad experiences with car sales men with being very pushy. Bob was excellent! He answered all my questions and was not pushy! I love my car and I would buy from Breakaway Honda again. More

My buying experience at Breakaway Hohda was more stress free than I expected. Everyone was professional,friendly and seemed to care about getting my business. Rick Haines went out of his way to provide me free than I expected. Everyone was professional,friendly and seemed to care about getting my business. Rick Haines went out of his way to provide me the vehicle that best met my needs and price range. More

I had a wonderful experience working with Mr. Becker at Breakaway Honda. A very friendly fellow who made me feel at home. This is the second car I have purchased from Breakaway, and it will not be the last Breakaway Honda. A very friendly fellow who made me feel at home. This is the second car I have purchased from Breakaway, and it will not be the last. Every time I have been to the dealership I have been given five star treatment. Mark Becker has raised the level another star. There needs to be the highest level -- Exceptionable. More

I recently bought a 2011 CRV for my daughter. I had one of the best car buying experiences that I ever had. Rick Haines was professional and was able to quote me an "out-the-door" cost for the vehicle befo of the best car buying experiences that I ever had. Rick Haines was professional and was able to quote me an "out-the-door" cost for the vehicle before I even came in to the dealer ship. This was a huge time saver for me. Very competive pricing and very professional. A real positive experience. More