Fred Anderson Kia

I guess today was an off day, for JOHN HERNANDEZ assistant service manager ??????. Attempted to explain to the assistant John, but it was his way or you can reschedule your appointment, other cust assistant service manager ??????. Attempted to explain to the assistant John, but it was his way or you can reschedule your appointment, other customers was present and assistant managers, but I guess its was business as usual for John to speak and insult the customer. More

Friendly, efficient, and professional. All my needs were met.I did not expect a car wash and cleaning also. Awesome I was glad I was informed of the recall All my needs were met.I did not expect a car wash and cleaning also. Awesome I was glad I was informed of the recall More

We had a great experience purchasing a new car last weekend. Our salesperson, Aaliyah was very helpful and the whole process was very smooth. weekend. Our salesperson, Aaliyah was very helpful and the whole process was very smooth. More

Great sales associate, made the buying process easy. Thank you for the assistance it was appreciated. Thank you for the assistance it was appreciated. More

Very pleased with the service. So glad to be back to this dealership. They are awesome. So glad to be back to this dealership. They are awesome. More

Went in to buy a car for a certain price that was quoted to me over the phone, had an appt to see the person I talked to, never saw him and the price of the car they told me was way more that’s I was quoted to me over the phone, had an appt to see the person I talked to, never saw him and the price of the car they told me was way more that’s I was quoted for over the phone. Wasted my time and gas driving there 45min. And I’m already approved with my bank, they claimed they couldn’t work with me on the price. So I walked away from it. More

Very friendly and helpful, made my selections fast and easy. CJ was my salesman and he was incredible easy. CJ was my salesman and he was incredible More

The service department is excellent, professional, accommodating, clean, organized and stress free for the customer. And most importantly the mechanical work done is fine. All in all a department i accommodating, clean, organized and stress free for the customer. And most importantly the mechanical work done is fine. All in all a department is non pareil! The excellence is summed up in two words: KEVIN TARPLEY. This service manager imparts knowledge of the engine and car chassis as well as listening to his customer. He establishes eye contact with not only his computer as he reseArches the issues but eye contact with his customer!! He is a huge asset to Fred Andersen KIA. I recommended this business to a friend fir his Sorrento service snd he was satisfied and impressed with Lindsay, service rep as well. More

I had a great experience with Sami, Art, and Kimberly. All of them made sure to help fix an unfortunate situation that I had previously experienced through this dealership. Completely recommend working wi All of them made sure to help fix an unfortunate situation that I had previously experienced through this dealership. Completely recommend working with Sami if you are in need of buying a car. More

Individuals are nice until you buy the car of course. But when trying to get a email or phone call it returned never happens. But when trying to get a email or phone call it returned never happens. More