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Fred Anderson Kia
Raleigh, NC
761 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible.
Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 761 reviews
September 22, 2018
Great service I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sale I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sales manager was helpful and knowledgeable and gave me information on some recommended services that I needed. He even honored a coupon I forgot to use on a prior visit. Good job! More
by Carlover2016
Employees Worked With
Can’t remember his name, but he was the gentleman in the service department.
September 22, 2018
Service department is great Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unn Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unnecessary parts or service, and they always wash my car afterwards. More
by Crd0103
Employees Worked With
Mike Malone
September 09, 2018
Good experience . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowl . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowledge. He suggested very genuine repairs More
by Test
Employees Worked With
Michael Kelly
September 07, 2018
Power steering Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle is in motion. Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle is in motion The service department there was not able to identify the problem and so I am left with either attempting to trade in the vehicle and buying something new or living with the problem hoping that it does not happen again while I am driving When I expressed my concerns Fred Anderson immediately attempted to sell me a new car This was a very disappointing experience and the problem is not resolved More
by CamKia
Employees Worked With
Mike Malone
August 28, 2018
Too Many Problems/Issues I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that stuff happens in life but it seems something always goes wrong when I visit Fred Anderson Kia. Once they pulled my car up too close to the curb and scratched up one of the premium aluminum wheels pretty good. Another time they said they rotated the tires and charged me for it – the tires did not in fact get rotated. On another occasion after a service visit I went to renew my car registration and couldn’t because the State emissions & safety inspection hadn’t been done and entered into the system. I had just paid for this on my recent service visit but in fact it hadn’t been done. Now my car sitting in the cue for service gets sideswiped or they clipped the side of the building moving it – not sure which. I’m sure there are a few other things going back a little further that I’m not remembering at the moment but this is enough. More
by Kia Owner
Employees Worked With
Don't recall employee names
August 27, 2018
Great Service every time! I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a lo I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a long overdue shout out to Lee or is awesome and sold me my first Kia. Mike Malone in service is always professional and knows his job. It's nice that the staff stays. More
by Kiaamia
August 22, 2018
Friendly and professional Eddie was very helpful, friendly and forthcoming with his information and answers to my questions. Getting my car serviced can be a pain, but Eddie’s Eddie was very helpful, friendly and forthcoming with his information and answers to my questions. Getting my car serviced can be a pain, but Eddie’s professionalism and input helped make it go by quickly. More
by rshot94
Employees Worked With
Eddie Walsh
August 17, 2018
Usual good service Thrilled to see Louis is back! He has a wonderful habit of making you feel like you’re the only customer Fred Anderson has. His professionalism, os g Thrilled to see Louis is back! He has a wonderful habit of making you feel like you’re the only customer Fred Anderson has. His professionalism, os genuine and refreshing. More
by Jbstt2
Employees Worked With
Louis Roundtree
August 17, 2018
Overpriced! Bad experience with these folks. The quality of the service dept. has deteriorated in the past 6 months. Expect outrageous prices and exorbitant fees Bad experience with these folks. The quality of the service dept. has deteriorated in the past 6 months. Expect outrageous prices and exorbitant fees for service. Shop around and don’t waste your money here! More
by Maya1
Employees Worked With
Mike in Service
August 16, 2018
Very customer friendly auto service I bring my cars to Fred Anderson Kia and Toyota because I get consistently excellent service. Today was no exception. Chris Toth checked me in for rou I bring my cars to Fred Anderson Kia and Toyota because I get consistently excellent service. Today was no exception. Chris Toth checked me in for routine maintenance on my Kia. He and the other service managers are always friendly and efficient. My Kia was ready in an hour. I appreciate the Fred Anderson Kia (and Toyota) team! More
by HJK
Employees Worked With
Chris Toth
