Fred Anderson Kia

Went above and beyond After showing him my pre qualified loan, he wanted to see if he could find something better, the car was on empty and he made sure i left the lot with After showing him my pre qualified loan, he wanted to see if he could find something better, the car was on empty and he made sure i left the lot with a full tank. Transition was very smooth. More

Excellent I ran in to schedule an appointment and was pleasantly surprised when Mike said if I had time to wait I could get my car taken care of in about 2 hour I ran in to schedule an appointment and was pleasantly surprised when Mike said if I had time to wait I could get my car taken care of in about 2 hours. Needless to say, I was delighted. I waited only an hour or less. The service was excellent and the service staff as well. More

Pristine work and excellent customer service I’m always happy with the ppl over at Fred Anderson Kia. This particular visit was outstanding with the work and customer service. Friendly and comfor I’m always happy with the ppl over at Fred Anderson Kia. This particular visit was outstanding with the work and customer service. Friendly and comfortable waiting area and I like how they kept me updated on the work and waiting time. More

Excellent display of professionalism We had our service completed on our Optima here. Extremely friendly environment but also kept it professional as well. Welcoming! The young lady in p We had our service completed on our Optima here. Extremely friendly environment but also kept it professional as well. Welcoming! The young lady in parts even came to greet our 2 year old son while we were in the waiting area. There were snacks in the customer lounge and HGTV playing on the tv! Our advisor kept us updated throughout the entire time in which our Optima was getting serviced. Extremely knowledgeable on their end. We highly recommend taking your vehicle to Kia of Raleigh to get serviced! More

The service guys are awesome. I can’t say enough good things about this dealership! They were awesome and do excellent work, excellent customer service, and answer all my question I can’t say enough good things about this dealership! They were awesome and do excellent work, excellent customer service, and answer all my questions. They always make me feel very important and take the best care of me and my y car! More

Same every time I come into this place First off found a used rubber glove on my seat and the steering wheel was all nasty. I bought my car here 5 years ago and I keep bringing it back here First off found a used rubber glove on my seat and the steering wheel was all nasty. I bought my car here 5 years ago and I keep bringing it back here for service because it’s supposed to extend the warranty. Every single time I bring my car in for service, no matter what it is, I’m there half a day sitting in the waiting room. I make an appointment for a certain time. How can I be sitting there no matter what it is for 3 or 4 hours. They’ve also stopped washing my car for whatever reason. I’m at the point where I am ready to sell my car so I don’t have to deal with this anymore. I dread having to come in for any reason. More

Balance Explanation of service is great. Customer service is awesome. Wifi is good.. always had a great experience working with these people. Waiting time is Explanation of service is great. Customer service is awesome. Wifi is good.. always had a great experience working with these people. Waiting time is reasonable More

Good service and friendly people. Comfortable environment . They are always friendly and quick. The wait area is very comfortable. They always give me the time frame that suits me best. They have a nice waiting They are always friendly and quick. The wait area is very comfortable. They always give me the time frame that suits me best. They have a nice waiting area. More

Best Service Dept Hands Down I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest gu I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest guy Mike. Mike took care of all my needs and then some! While I waited for my oil change the waiting room was pleasant with coffee, water, and snacks. When I finished I was excited because they even washed and vacuumed my car! I lost my job right before I got my car fixed and passively mentioned it and Mike and his boss mentioned their call center was even hiring! Even when least expected Mike and his crew spoke to my needs. I even called back after I ledt and offered to buy his team lunch for the exceptional service and like a gentleman he declined. I will always be thankful for the service and kindness shown to me Fred Anderson Kia now has a customer for life. More