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Fred Anderson Kia
Raleigh, NC
864 Reviews
You seem a little curious about your extended family at Fred Anderson Kia. That's good, we love curious customers. We know you don't just trust anybody when it comes to buying or servicing your vehicles, and why should you? The things we drive end up driving us, they can become a part of who we are and who we want to be. These are big life choices that we are talking about here. So why trust any car dealership except the best? When it comes to the Raleigh area and the Kia product line we would like to think that we are the best. Now let us tell you why.
We pride ourselves on our knowledge and the pleasant car buying experience that we provide. We want to make everything easy for you, leave all of the hard stuff to us, it is why we are here and what we are good at. As part of the Anderson Automotive Group we have been family owned for three generations. We have continuously provided the Raleigh area with outstanding and professional service regardless of whether our customers wanted something new, something pre-owned, or something serviced. We want you to get out on the road in the safest most reliable vehicle possible, at a price that you can afford.
Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
August 17, 2013
I had a vehicle malfunction which caused me to peruse a new means of transportation. I started with the dealership I had always used for service on my Nissan and after three days of feeling like they just new means of transportation. I started with the dealership I had always used for service on my Nissan and after three days of feeling like they just weren’t listening to me in my very desperate situation, I chose to take the chance and drive my wounded vehicle home. A co worker who had always raved about Fred Anderson gave me guidance before I had a melt down and insisted I at least visit the Kia folks. Andrea met me at the door and I warned her this was going to be ugly but she welcomed the challenge with a warm smile and a caring attitude. She invited me to her desk and listened to every word I said, jotted a few notes and never had an opinionated expression on her face. It made me feel so comforted that she had also experienced the melt down feeling when you can’t even decide what to have for lunch let alone make a major decision on a vehicle while in a very vulnerable place. I visited Andrea on Thursday and Friday evening, much to my surprise, I drove off the lot in a brand new Kia Soul. I thank you Fred Anderson and I thank God for crossing my path with such a beautiful person as Andrea Rushing. Just for the record, day two of driving the Soul, LOVE IT! More
by frenchfry
July 31, 2013
I dreaded car buying until Fred Anderson Kia! My saleswoman Andrea was courteous, friendly, and very knowledgeable! I didn't feel like I was talking to a car salesman, but more like talking to a fr saleswoman Andrea was courteous, friendly, and very knowledgeable! I didn't feel like I was talking to a car salesman, but more like talking to a friend or family member! I have a whole new outlook on the car buying experience! And almost a year later......still LOVE my Kia! More
by Tmaloney1
July 25, 2013
I came into Fred Anderson Kia looking for a new car. Joey 'O' assisted me in finding a just that. His professionalism and courtesy were two of the main reasons I decided to go with a Kia over other car Joey 'O' assisted me in finding a just that. His professionalism and courtesy were two of the main reasons I decided to go with a Kia over other cars I had looked at. Despite having a few snags of my end of the deal he patiently helped me until I could drive away in my new car. More
by laveryc
July 24, 2013
Purchasing a vehicle ranks second to a home purchase in terms of stress and anxiety. When one walks into a showroom, you wonder how you will be treated. I visited Fred Anderson Kia on Tuesday, July 16, 2 terms of stress and anxiety. When one walks into a showroom, you wonder how you will be treated. I visited Fred Anderson Kia on Tuesday, July 16, 2013, and any anxiety I may have had shortly dissipated when I talked with Chris the sales manager and Lee McCoy. I have purchased a number of vehicles over the past thirty years, including several Lexus models, Ford, Chrysler, and Hyundai, but I can say candidly that my experience at Fred Anderson Kia was by far the less stressful. Lee McCoy, especially, made the experience stress and anxiety free. The Optima that I wanted was there within twenty-four hours. My experience from initial contact to delivery was absolutely excellent. More
by qdpcap06
Employees Worked With
July 21, 2013
December 2012, we began our search for a previously owned vehicle within our budget. We did not consider any vehicle unless it came from a reputable dealership, as they do not sell used autos without puttin vehicle within our budget. We did not consider any vehicle unless it came from a reputable dealership, as they do not sell used autos without putting the car through an inspection to address any obvious or safety concerns. On 31 December 2012, we purchased a used Nissan Altima from Fred Anderson Kia of Raleigh, North Carolina. When we decided to purchase the car, our sales person stated they would install new tires, but later stated after a ‘thorough’ inspection, that the tires were good and they did not need replacing, and the car passed a complete inspection with no issue.. we later discovered, this was NOT true! On 4 February 2013, we had a Nissan dealer complete a full inspection of the car, and found the following problems: All Tires need replacing - All Outer Tire Rod Ends/boots need replacing - Rear Brakes need replacing - Rear Rotors need replacing - Broken Motor Mount - Air Condition Compressor need replacing. Prior to purchasing the car, the driver side window had an issue of not going up properly, the serviceman checked it out and it appeared to be working, but later the same problem returned. The Nissan dealership also stated 'they would have NEVER sold a car in that condition'. With the exception of the Air Condition Compressor, all other issues were SAFETY problems. For Fred Anderson Kia of Raleigh to allow anyone to go on the road with these horrible safety conditions is unacceptable. On 1 April 2013, I spoke with Ms. Rushing (our original sales person), and expressed our concerns. She stated that she will check into my concerns, and call me back. To date, we have received no response from Ms. Rushing or anyone from Fred Anderson Kia of Raleigh. More
by BadRating
July 08, 2013
I had a great experience purchasing my Kia Sorento thanks to Joey O. He was very helpful and professional. Very polite and not pushy. I would definitely recommend going to see Joey if you are looking to buy to Joey O. He was very helpful and professional. Very polite and not pushy. I would definitely recommend going to see Joey if you are looking to buy a vehicle. More
by aoakley3
July 05, 2013
I had just gotten my check from the insurance company, and went out to Fred Anderson Kia looking for Andrea Linney, but she was not there. I was assisted by Joey O., who was really professional and went and went out to Fred Anderson Kia looking for Andrea Linney, but she was not there. I was assisted by Joey O., who was really professional and went way beyond expectations in kindness and helpfulness. I really loved the car that he showed me. We went for a test drive and I didn't scare him. He was very helpful in getting my rental car returned so I could leave in the Kia. The purchasing process was really good. It was simple and very helpful. Joey O. went out of his way to help me. I use 2 canes when I walk, and when we took the rental car to Enterprise, I had left my canes in the Soul. Joey brought them to me when I was getting out of the rental. That was above and beyond kind. I really appreciated that. It made a huge difference to me. The service was excellent, and I really love my orange car. More
by rewfnewf150
Employees Worked With
Ruth Slates
June 23, 2013
As a customer looking to buy a new car, I never thought that I would ever have the experience that I did. The salesman was very short, rude and was not friendly at all. It seemed as if I was a "waste of that I would ever have the experience that I did. The salesman was very short, rude and was not friendly at all. It seemed as if I was a "waste of his time." After showing me a car, I was asked the purpose of my visit. As I clearly stated prior to the visit that I was just looking around and could be interested in buying, I felt very insulted. So, obviously, I did not purchase from them and would not recommend anyone to purchase for them. The manager seemed much nicer and friendlier but the incident that occurred prior completely turned me off. More
by kc0405
June 12, 2013
If you're looking for an easy going, understanding and helpful person to help you search for your new car, then Megan is your girl! She understood our price range, and worked with us for hours to find and helpful person to help you search for your new car, then Megan is your girl! She understood our price range, and worked with us for hours to find the perfect car to meet our needs! Everyone was incredibly friendly and eager to assist, there were none of the usual pushy sales tactics either. I would recommend Fred Anderson Kia to any of my family or friends. More
by fmbrady
May 31, 2013
Andrea was amazing with all the help she provided us on our visit and first time car buying experience. She answered all of our many questions and was very professional and friendly. I would HIGHLY recomme our visit and first time car buying experience. She answered all of our many questions and was very professional and friendly. I would HIGHLY recommend her and Fred Anderson Kia to anyone who is looking to buy new or used vehicles in the future. More
by trjette
