Fred Anderson Kia of Greenville

They have serviced my EV6 from the time I purchased it. They always show great concern for the customer and the vehicle, Nick Palumbo was proactive in communicating where they are in the process of the ser They always show great concern for the customer and the vehicle, Nick Palumbo was proactive in communicating where they are in the process of the service event. More

I’ve tried to be patient but my calls aren’t being returned so far. The sales staff is the only reason it’s not one star. On 1/25 we brought my wife’s car in for service. Our first time ever at this D returned so far. The sales staff is the only reason it’s not one star. On 1/25 we brought my wife’s car in for service. Our first time ever at this Dealership. Brad greeted us and all he could talk about was being ready to leave and go home. At write up and check out that’s all he could talk about. I get it, I’m ready to go home at the end of the day too, but it’s not very professional. After we got back home I checked the car over since I felt our visit was rushed. I know our air filters weren’t checked and I’m 95% sure our tires weren’t even rotated. I didn’t receive any kind of inspection form, or told about any inspection. For all I know my wife and kids are riding around with maintenance that needs to be addressed. It’s disappointing for a $105 service visit for basic maintenance and can’t even trust the vehicle was checked over. While waiting we did look at new vehicles because we’ll be in the market soon. Jonas and everyone we spoke to up front was great. Also, not a a good look when your techs walk in and a customer is trying to check out and they drop F bombs. Not sure we’ll be back after this one. More

Only giving a star because 0 stars is not an option. My EV-6 died on Tuesday (2nd time after having safety recall for 12v battery issues). The dealership has had my car 3 days now with no end in sight. My EV-6 died on Tuesday (2nd time after having safety recall for 12v battery issues). The dealership has had my car 3 days now with no end in sight. I have called 11 times & gotten 1 return call. Service is abysmal, communication non-existent. Worst auto dealer experience in my life. More

The navigation system in my 2023 Sportage with 13700 miles was malfunctioning. After almost 60 minutes the service tech told me if they updated the system it could take 6 hours but I could update in onl miles was malfunctioning. After almost 60 minutes the service tech told me if they updated the system it could take 6 hours but I could update in only 15 minutes, which absolutely made no sense. The service dept. sent me home with a copy of Kia's "Technical Service Bulletin#208" and told me to follow the instructions. I called and asked to speak with the service manager and was told he was busy but would call me back....that was two and a half days ago! I would expect that a vehicle still under the manufacturers warranty would be serviced by their dealer network but guess Fred Anderson Kia service dept. has a different understanding of what constituents customer service. More

All they do to fix your car is throw parts at it until problem fixed problem fixed More

What an awesome experience, Brad Wilbanks was my salesman, more like a friend, Chris in finance, totally awesome, no pressure Whatsoever, I will definitely recommend you guys to everybody. Thanks f salesman, more like a friend, Chris in finance, totally awesome, no pressure Whatsoever, I will definitely recommend you guys to everybody. Thanks for caring about what you do Norwood More

Very helpful and cooperative during the purchase of my 2022 Hundai Santa Fe. I am very pleased with my new car. 2022 Hundai Santa Fe. I am very pleased with my new car. More

Matt was excellent in his knowledge and answered all questions. He was very nice and easy to talk to. questions. He was very nice and easy to talk to. More

Wonderful person great smile. He was very clear in everything. Helped in knowing the car. He was very clear in everything. Helped in knowing the car. More

My experience wasn’t horrible, the dealership happened to have the vehicle I was shopping for. Contacted the day before the verify it was still available. The price listed online was accurate with the price have the vehicle I was shopping for. Contacted the day before the verify it was still available. The price listed online was accurate with the price onsite. The day of purchase, I called 2-3 hours ahead just to give a heads up that I was en route. Upon starting the car, a maintenance light appeared, and the sales rep stated that it wasn’t on there before my arrival and that they couldn’t fix it. Three of the tires are bald and only one key fob, but the rep guaranteed that they were going to get a second one made. The car was fairly clean but a detail prior to my arrival would’ve been nice. Overall my experience wasn’t horrible and could’ve been a lot worse, it’s just unsettling that I have to put more money into the car. More