Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
82 Reviews of Fred Anderson Kia - Service Center
Sort by
March 26, 2014
It seems that once the papers are signed and the car is purchased the lack of communication with the customer goes out the window. I bought my car almost two years ago along with three extended warranties. purchased the lack of communication with the customer goes out the window. I bought my car almost two years ago along with three extended warranties. I went last week for my oil change and to have them look at one of my tries. There was a nail in it and with the warranty I thought I had it would be covered. I just found out that this was not the case the road side hazard was not approve and I would now have to come out of pocket for the tire. When I asked why I was never informed of this the answer was the person that was handling my financing for the car was no longer with the company. How convenient for them. Very poor customer relations if you ask me More
by asedunn
May 02, 2013
The service department is awesome group of people. I had a nail in my tire and it only took 20mins to fix it. Also when we purchased our car we had the best service ever. Everyone there is very friendly and a nail in my tire and it only took 20mins to fix it. Also when we purchased our car we had the best service ever. Everyone there is very friendly and would recommend all my family and friends to go there for the best service and friendliest staff. More
by jgrehl
Employees Worked With
