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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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May 16, 2019

Great Service Service Reps are friendly and welcoming. Dont like how all dealerships are charging "misc" fee for "shop rags/top offs" in addition to service cost. More

by lojo01844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the 5 stars!

May 16, 2019

Quick, friendly, efficient. The staff meets you at the door when you drop off your car, the waiting room is clean, fresh coffee, donuts, water are available. Your car is returned More

by MEMSKY0609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
May 20, 2019 -

Fred Anderson Toyota of Sanford responded

Thank YOU for leaving this review and trusting us with your vehicle servicing needs!

May 14, 2019

High Mile Servicing Service techs were very polite and professional. All services completed on a timely manner. Service advisor was extrémalo polite and ensured that I re More

by rwcarney1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for rating our service department with 5 stars!

May 13, 2019

Quick, efficient and reliable Even though I had an appointment, I expected to be there for several hours; based on other ‘service centers’... however; the First service of my Camry More

by Yaya!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Goodmillion, Freddy Davis
May 20, 2019 -

Fred Anderson Toyota of Sanford responded

Your secret is safe with us! Thank you for taking the time to share your experience.

May 13, 2019

1st service This was the first service I have had on my car since I bought it in January. They were great, got us in and out. More

by ALICIA_2695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexia Nichols
May 20, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to be of service, Alicia! Thank you for the positive review.

May 12, 2019

Oil change, tire rotation, and fluid check The staff is very friendly as usual. Only thing is that I didn’t receive the car wash with the family plan. I was told I was when I dropped off keys More

by t_preacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the feedback. We will be sure to address this with our team!

May 09, 2019

Thoroughly Disrespected and Treated With Utter Contempt I entered the main dealer floor at 5:52 PM, I noticed a group of what I assumed to be salesmen or managers among their salesmen marshaled in a corner More

by David Van Patten
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Berard
May 08, 2019

Highlander checkup Personnel is always friendly. The record keeping system is never consistent. We receive untimely or even unnecessary mail concerning our cars regularl More

by jncrutkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion, Jason Bell
May 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review and constructive feedback! We appreciate you choosing us for your vehicle service needs.

May 08, 2019

Service is always impressive My last visit was not scheduled but for a problem I noted and they scheduled me right away. Found the problem and fixed it for me while I ate donuts More

by SUSANPOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department as 5-star, Susan!

May 06, 2019

Excellent, as expected. Personable representatives and timely service. For a typical oil change, courtesy car wash, friendly representatives and reasonable wait time. As of More

by KATHRYN.WATERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to share your experience with us, Kathryn!

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