Fred Beans Ford Lincoln of Doylestown

This dealership is racist. I called on 6/1/26 to schedule an appointment to test drive a 2019 Chevrolet Suburban. On 6/3/26, my husband and I drove 50 minutes to this dealershi I called on 6/1/26 to schedule an appointment to test drive a 2019 Chevrolet Suburban. On 6/3/26, my husband and I drove 50 minutes to this dealership. When we walked in, I asked for a manger because I was there for my appointment. The gentleman that helped us (Ethan Pilipczuk) was very inexperienced. I told him what vehicle it was, he took my husband & I outside to go look for the vehicle (no keys in his hand). When we couldn’t “find” the vehicle, he told us that we were going back inside to make sure it was on that lot. He also asked me if I had the stock number. As a salesman, you should have had all of that information ready when I arrived. He proceeded to tell me that the truck was on another lot and he was going to get it. We waited almost 25 minutes before he returned and claimed that the truck had been sold. Yet on the website it still said it was available. He told me that he was going to see if there was something else in the inventory that I may like. We waited another 10 minutes and he arrives in a vehicle that was smaller than the Suburban. When I told him that I wasn’t interested in that vehicle, he said “Okay, give me a minute to talk to my manager.” We waited another 15 minutes and he was nowhere to be found. So we left. I went online today (6/4/26) and the vehicle is still online with no sold or pending sale. So I called and pretended to be a Caucasian female and the salesman Kevin said the vehicle was still available and I could come test drive it today. I texted Ethan to see if “the sale fell through or if they had new inventory” and he told me No. I refuse to give this dealership my business. You lost a customer who is a USPS employee with a 722 credit score. I Will Never Do Business Here. More

Got an oil change there recently on a 6. 7l diesel... Checked level 2 days later, 3.5 quarts overfilled... Unbelievable micky mouse operation. It's Fred Beans certified pre-owned just bough 7l diesel... Checked level 2 days later, 3.5 quarts overfilled... Unbelievable micky mouse operation. It's Fred Beans certified pre-owned just bought with their warranty and the guy basically said they won't honor any warranties, they'll write it up so you're at fault, you tell them there's an issue, 240/hr to diagnose and we can't trek you if it's covered till afterwards. The steering wheel was never straight, alignment is perfect. Know what he said, it's a work truck, they're never straight. I'm not looking for perfect but it's obvious someone had the steering wheel off or the pinion arm and put it back on a tooth or two off, meanwhile hear rubbing in the steering column when the wheel is turned... Buying it I was told everything was covered for first year. They'll lie right to your face. 3.5quarts of oil overfilled... that alone will destroy an engine. More

I had to fight with the service department (including the Manager) for them to honor the warranty on work/parts they had performed. After the third visit, the work was supposedly performed. However, I can't Manager) for them to honor the warranty on work/parts they had performed. After the third visit, the work was supposedly performed. However, I can't verify whether it was as the vehicle computer display indicates the problem still exists. I asked which part had been replaced and was told by the service rep, "We marked it." Then she refused any further discussion telling me, "We have many other customers that I need to take care of." Do yourself a favor and NEVER get involved with this dealership in ANY capacity. More

Be known, I DO NOT EVER write reviews. Run from this dealership and you will thank me later. This dealership actually bated me then changed the price we agreed on. DO NOT trust t Run from this dealership and you will thank me later. This dealership actually bated me then changed the price we agreed on. DO NOT trust this team ! More

Bought a used vehicle that literlay died within 30 days. They didn't want to work with me. Felt as is if they didn't do due dilagence on their part inspecting their used vehicle and just selling it off. E They didn't want to work with me. Felt as is if they didn't do due dilagence on their part inspecting their used vehicle and just selling it off. Even left persnal paperwork of the previous driver in the vehicle when I was doing my own cleaning of it. More

I am a 71 year old, Veteran Senior Citizen. On Memorial Day, May 26, 2025, I purchased a 2022 Nissan Frontier from Fred Beans Ford, Doyalstown Pa. This vehicle was sold to me as Certified Pre-o On Memorial Day, May 26, 2025, I purchased a 2022 Nissan Frontier from Fred Beans Ford, Doyalstown Pa. This vehicle was sold to me as Certified Pre-owned, in like new condition. Before arriving home with the vehicle, 3 1/2 drive, numerous warning messages kept appearing. I took the vehicle to my local Nissan dealer to have it checked out. I was told and shown that this vehicle had previously been in a head on collision, smashing the forward driving sensor system as well as other damage. My local Nissan Dealer contacted Fred beans Ford and informed them of the damage as well as sending them a live feed video of the damage. I was given a falsified certified pre-owned certificate as well as a Car Fax report stating this vehicle had never been in a accident. I contacted Fred Beans Ford and informed them that I did not agree to purchase a vehicle that had been wrecked and I wanted my money back. Fred Beans Ford refused to refund my money. Fred Beans Ford over charged me about $5,000.00 by selling this vehicle as certified pre-owned and want me to trade it back to them on a new vehicle charging me an additional $10,000.00. I would caution anyone, particularly senior citizens against purchasing any vehicle from Fred Beans Ford or any of their other 30 dealerships. I was totally lied to, scammed and taken advantage of. More

By far the worst experience I have had with a dealership. I called 5 days in advance to make an appointment to test drive a used car on their lot. I live out of state and informed the sales team of this when I called 5 days in advance to make an appointment to test drive a used car on their lot. I live out of state and informed the sales team of this when scheduling the test drive. I kept the dealership updated leading up to the appointment and even confirmed that appointment same day. After driving nearly 6 hours I arrived only to find out they sold the car I was scheduled to see. There was no courtesy call to let me know it was being sold. They also did not inform me of their no-hold policy when I arranged this appointment. This is not an uncommon policy, but transparency and clear communication is important to good business. This was not the way to treat a customer. I would highly recommend searching elsewhere for your next car purchase. More

Boughs used car 6 months ago and looked to trade up. Their off was so low that I would have taken a $5k hit on a Chevy Cruze trade in and nothing off the vehicle I was interested in Lived a bit away and Their off was so low that I would have taken a $5k hit on a Chevy Cruze trade in and nothing off the vehicle I was interested in Lived a bit away and they just wanted to get you into the dealership. Recommend to all to keep away from this dealership! Found at least 3 better deals more car and lower prices More

If I could give 0 stars I would. Called to ask about Subaru I saw online. Krissy, the sales manager told me, “Oh! We’ve had sooo much interest in that car!” She then proceeded to cla Called to ask about Subaru I saw online. Krissy, the sales manager told me, “Oh! We’ve had sooo much interest in that car!” She then proceeded to claim that she had no idea if it was still available or whether it had been sold. She would have to put me on hold while she looked through the inventory because again, they had just had sooo much interest! Now folks, when you tell someone over and over again just how much interest there is in a single car in the dead of January, the day after an ice storm, you know you’re being fed a line of utter b.s.! I told Krissie I was sorry, but I couldn’t do business with her. I don’t deal with did honest sales people. Called back later and was told by a different salesperson that they needed my full name and phone number before we could proceed. I replied, “I asked you a simple question. Do you have this vehicle in stock? And no, you DO NOT need my name nor my number to answer this question.” The saleswoman SLAMMED the phone down. Called a third time and requested the General Manager. After objections from Krissy, she did eventually transfer me to “Danny,” who claimed he was the GM. I told Danny that I had called about a car I saw online but that first, I needed to tell him about his employees’ behavior to which he replied, “Why? I’m not going to discipline them or anything. Why do I care about how they behave?” I told Danny that if he didn’t care about how his employees behave, then we couldn’t do business. I also told him I’d be reporting his behavior and that of his employees to state agencies and online forums such as this one. Folks, do yourself a favor and just AVOID Fred Beans Subaru in Doylestown. There are plenty of other HONEST, ETHICAL, and RESPECTFUL car dealers. This place ain’t it! More

Excellent service experience, but the sales experience could’ve went a little smoother. I live an hour and a half away from the dealership and tried to accomplish most of the transaction over the phone, b could’ve went a little smoother. I live an hour and a half away from the dealership and tried to accomplish most of the transaction over the phone, but they were very persistent on me coming into the dealership and even though everyone there was polite they estimated my trade-in $7000 less than I sold it for and charged me $300 for window etching that was not even on the car The stencils were in the glove box and I was told it was on the car and there was nothing they could do about it. if I were buying a new Ford, they seem to be competitive but a BMW on a Ford lot doesn’t have the same presentation as if you went to a BMW dealership to buy the same car. I did get a warranty for 90 days and after waiting 90 days I finally got my registration and was able to take the car to BMW where they told me. I had a broken water pump something that wouldn’t be obvious to afford dealership this repair at BMW was $2600 fortunately with a few days left on the warranty they repaired my car with no fuss whatsoever and collected a $100 deductible in closing a few things going in the right direction could’ve made this experience excellent More