Fred Beans Toyota of Flemington

I came in at 6:00 AM on "Black Friday" to buy a used 2010 Corolla (only 11,000 mi on it) and walked out with a BRAND NEW 2010 Corolla that was a floor model (only 16 mi on it) for the same price as the used Corolla (only 11,000 mi on it) and walked out with a BRAND NEW 2010 Corolla that was a floor model (only 16 mi on it) for the same price as the used one. This was a once in a lifetime deal perhaps, but the service I received from my salesman, Pat Romano, was definately not. He and all the other James Toyota employees were friendly, helpful and did everything they could to make me comfortable on a cold, dark Friday morning. I could tell this attitude wasn't just a "black friday" special, it is the way they do business every day. Pat was honest when he said I'd be their "guest" for awhile, while all the paperwork was filled out. And he did make me feel like a guest - showing me where I could get a fresh cup of coffee and relax while I waited. He didn't ignore me once the paperwork started, we had a couple of nice conversations which made the waiting go a little faster. For being such an important and potentialy nerve-wracking purchase it went very smoothly. I was well taken care of by a friendly, knowledgible staff and when my Corolla needs to be replaced (in about 20 years) I'll be heading back to James Toyota first. Until that happens, I'll be recommending this dealership to others. More

They were honest and straightforward in dealing with me. No lies, no game-playing, and no high-pressure sales pitch (until I had already bought the car -- then they gave me a hard-sell for the extended warr No lies, no game-playing, and no high-pressure sales pitch (until I had already bought the car -- then they gave me a hard-sell for the extended warranty and some other options). I had pricing information in advance, and they agreed to sell me the car at the price they had quoted via e-mail. I added two dealer-installed options, which required me to wait an extra few days before picking up the car. More

We took our Toyota sequoia for 30k miles service and tires balance and rotations. They charged us $973 for 30k miles service. We were told that they had completed tire rotation/ balance and 30k service. tires balance and rotations. They charged us $973 for 30k miles service. We were told that they had completed tire rotation/ balance and 30k service. After the service we found out that our car still had exactly the same steering wheel vibrations at around 60mph that we had before. We went back to the dealership and complained about the problem. They told us that they already had performed the service with tire rotation and balance. We took the car to another very reputable service/ dealership and after inspection they told us that no service was performed. They even showed us readings as evidence that no rotation / balance was done. We checked prices of 30k service from 3 Toyota dealerships in the same area and the maximum service charge for the 30k service was around $490. On the other hand James Toyota charged us $973 and did not even perform the basic service. We do have the receipts to share if necessary. We have also complained to their customer service and Toyota. More

We started dealing with James and Brian Buckley several years ago when we got tired of the games that some of our past dealers have played. It felt great to do business with an honest knowledgeable sales years ago when we got tired of the games that some of our past dealers have played. It felt great to do business with an honest knowledgeable sales man like Brian. I travel from Westchester NY to buy from Brian and James and it has been worth the trip. have recommended Brian to a friend who lives in Conn who has also traveled the distance to buy several new cars from Brian. I was delighted to see that Brian was back with James and so we went to speak with him about the the recent Toyota offers. He helped us understand the options we had with the various deals available and worked with us to pick the car and package that would work for us. We actually ended up with a more loaded car but felt good about the decision and continue to do so. I highly recommend Brian. Good guy, knowledgable and willing to work for you. More

They are the opposite of typical car dealer stereotype and previous experineces. Patient, helped us understnad better what might be best for our needs, test drove MANY cars to help us decide, never showin and previous experineces. Patient, helped us understnad better what might be best for our needs, test drove MANY cars to help us decide, never showing frustration over our divergent interests. More importantly the price negotiation was HASSLE FREE..we expected to play the game back and forth until we could all agree upon a price....and there was NOT a single moment of frustration...would buy another car from them! More

I have been searching for a 2010 Highlander for a month or so now. I like to research a car thoroughly before I buy it. I went to James Toyota last week to look around myself, however after I met with a fe or so now. I like to research a car thoroughly before I buy it. I went to James Toyota last week to look around myself, however after I met with a few sales people I thought I had found the right place to purchase my new vehicle. However, I found I was sadly mistaken after meeting with the financing department. Paul Solomon attempted to sell me unnecessary warranties for the vehicle in excess of hundreds of dollars. Their pricing is much higher than other dealerships I visited, which would be worth it had I been treated with respect from the sales and finance managers. The "higher-ups" of the establishment need to be more professional, and could probably take a few tips from the salesmen I met with initially. More

I have a 2008 Yaris - Leased the car for three years I have a 2008 Yaris - Leased the car for three years 45K miles - have only covered 15K. Purchased the 3 year extended warranty Car arrived with I have a 2008 Yaris - Leased the car for three years 45K miles - have only covered 15K. Purchased the 3 year extended warranty Car arrived with missing fuses - had to replace them myself. I have be constantly pestered with reminders to bring the car for service and have done so every 5k - all pre paid. Waited hours for services to be completed. At the final service I requested new wipe blades - I was charged for them as it appears the "Extended Premium Service" contract does not even cover them $18. After receiving more junk mail from toyota encouraging early return of the the car - I tried to return the car 5 months early - and end the lease. Was shopped around by 4 managers -I had no interest in making any profit; only to be offered an insulting deal. This is the last time I buy this brand - or deal with this dealer. More

We were very impressed with Angel's approach. He showed us all of the cars in the price range we were interested in, and he told us about the differences of each. He was very knowledgeable and pleasant to us all of the cars in the price range we were interested in, and he told us about the differences of each. He was very knowledgeable and pleasant to deal with. I will definitely recommend James Toyota because of the service Angel provided. Thanks Angel!! More

I would like to recognize Patrick McFarland for his follow up and promptness when dealing with me. Although he was not the salesman who sold me my Camry, he was the person I spoke with on the phone to follow up and promptness when dealing with me. Although he was not the salesman who sold me my Camry, he was the person I spoke with on the phone to determine whether I should come in and trade in my old Camry. He was friendly, and very responsive, and even though he was not going to be at the dealership when I came in, he still took my appointment and had a different salesperson help me. I got the opportunity to meet Patrick when I had to stop in the dealership to sign some papers. I was impressed by his willingness to help me out with some questions I had, and show another side of Toyota. Nice work Patrick! More

My overall experience was great. Everyone was professional and receptive to my questions and needs. The dealership was layed out well and with the customer in mind. I believe I purchased a great professional and receptive to my questions and needs. The dealership was layed out well and with the customer in mind. I believe I purchased a great product/vehicle and at a fair price from a quality dealership. steve More