Fred Beans Toyota of Flemington

Beware. We signed a purchase agreement and agreed to come back the next morning to pick up the car. We were asked to give a refundable $500 deposit on our credit card. The next morning we were asked t come back the next morning to pick up the car. We were asked to give a refundable $500 deposit on our credit card. The next morning we were asked to sign a different purchase agreement which we were told was exactly the same, but it contained a charge for an additional item we had not agreed to. The salesperson took both copies of the sales agreement and never gave us one back. The $500 was not credited back to our credit card even though they took it and went through all the motions like they were giving us a credit. The odometer statement for the new car they gave us said 50 miles. The odometer on the car said 250 miles and we didn't notice this till after we took delivery of the car. The car was given to us with a scratch on the passenger side door which they said we would have to come back to have fixed. We are still trying to get them to fix it. We finally got a copy of the purchase agreement (but it is not the one we signed) after arguing with the sales manager who told us we didn't need one since we had a copy of the finance agreement. We finally got a refund of the $500 but we had to actually go back to the showroom and demand it. Our advice is buy your car anywhere else. More

Went in to negotiate CPO Toyota Sienna , offered 895.00 less than was acceptable to the " NO Sales Manager" Andrew Tuna. When it was evident, that I was going to leave and consider his bottom li less than was acceptable to the " NO Sales Manager" Andrew Tuna. When it was evident, that I was going to leave and consider his bottom line offer...he made a comment that I was here before... which I was once to look at the Toyota line and told me that why don't I leave and keep driving by and stopping in again and again..Embarrassing me.. Basically berating me for offering him 895.00 less...I advised him that I did not appreciate his disrespect... and that I was a customer...I told him that I was going to talk to Mr. James the owner , to describe my experience at the dealership. I would stay clear of this place... Shame such an unfriendly disrespectful employee can ruin a dealership. I will advise everyone I know who are looking to purchase...to stay clear of James Toyota Scion- in Flemington NJ.. I will post the results of my chat with Mr. James- owner.. More

I came in to look at a prius. When I drove in a sales person (Dave Duder) was already standing close to my car. The first thing he said to me was am I buying a car today or not. Against my better judge person (Dave Duder) was already standing close to my car. The first thing he said to me was am I buying a car today or not. Against my better judgement I decided to get out and proceed with looking at a car here. After looking at and finally test driving the prius after waiting for the sales person to stomp around to get get the keys. I decided that I wanted to see what the pricing would be and what they would give me for my trade in. After negotiating briefly a manager came over with the sales person and asked why I wouldn't tell the sales person what I wanted for my trade in car. I was confused because the sales person never asked me how much I wanted for my car as a trade In value. After that the owner came over and jibber jabbed about how he deserves to make a a profit... So I left because they would not tell me how much my trade in was really worth. How can they expect to sell cars when they treat customers this way. I have purchased over 20 new cars and this is my worst experience ever. More

I was working with Kevin Roberts and he was a very helpful salesmen. When it came to talk with the used car manager Andrew Tuna he was very disrespectful to me. He was very rude and he made it seem li helpful salesmen. When it came to talk with the used car manager Andrew Tuna he was very disrespectful to me. He was very rude and he made it seem like i didn't want to buy the car anymore. I was really upset that i couldn't drive away with my new car. He couldn't even give me the amount i was looking to get for my trade. More

Update since last posting: Service team took care of the Update since last posting: Service team took care of the problem. They also gave me a loaner during the 2 days while they are working on the repair. Update since last posting: Service team took care of the problem. They also gave me a loaner during the 2 days while they are working on the repair. Thank you! I will consider going back to James Toyota for my next vehicle purchase. Previous posting: We bought a 2008 Honda van from this dealer a year ago. It had 3000 miles and 30 day warranty. The same day we drove the car home, check engine light is on. When we took the car back for repair, we were told that three codes, P0300, P0303, P0305 were detected, with means random miss fire. But James Toyota service team said that they did not fix the problem, they only switched coil packs, and told us to bring it back if lights come back on. The service consultant said that it could take 6month-1 yr for the light to come back on. Now that the light is back on, we took the van back, the service manager said that since it have been 11 months, they will not repair it. ????!!!! the problem is existing the day we bought the car, they try to cheat and deny their responsibility. Now, is this the kind of service you are providing to a good customer who bought 2 cars ($20,000-40,000) from this dealer? we will escalate this case to the proper legal channel. As a dealer, we found James Toyota Team dishonest and cheating customers. More

Apparently they do not really want to sell cars all that much. Considering there were several customers waiting for over 15 minutes and then I overhear a sales guy say, "I am tired and going home. bye..." much. Considering there were several customers waiting for over 15 minutes and then I overhear a sales guy say, "I am tired and going home. bye...". After finally talking to someone and working some rough numbers (including trade in calculation) Anthony the sales manager comes into the picture and believes offering less than 40% of Kelly Blue Book is a great deal. Yea, for him. The rough number then goes up by over $4k. Plenty of other options nearby who want to do business and have great selection. Good luck to all.... More