Imagine every stereotype about a shady and manipulative car sales process, and you'll have what I experienced at Fred Beans VW.
- Once price by email, a higher price when I came in.
- Lowball offer on my trade-in (I got $1,000 more at a different dealership the next day)
- Several rounds of that awful "let me talk to my manager" back and forth.
- Didn't return my key from the trade-in appraisal until I talked to the manager.
They had no response when I said I liked the car, but expressed concern about VW's ethical challenges.
I left this dealership feeling like I needed a long, hot shower.