Back

Fred Martin Nissan

Akron, OH

4.9
2,695 Reviews

3388 S Arlington Rd

Akron, OH

44312

Directions

By Type

2,695 Reviews of Fred Martin Nissan

October 18, 2019

Oil Change Service Making appt was easy via website. Troy was really friendly and attentive. Work was done well and very quickly. Troy took time to review work done and More

by BKM636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about Troy! We are happy to hear about your experience with us!

October 18, 2019

Efficiency You’re service is always there, I can count on you to be there when I need help. I atnot happy with the amount of computers in my car or the price wh More

by KWG1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Brandon Owensby, Clay Moore, Brandon Murgatroyd, Customer Support, Troy Dittemore
Oct 24, 2019 -

Fred Martin Nissan responded

Thanks for sharing this great feedback! We appreciate your business.

October 18, 2019

Awesome service staff Patrick in particular is so helpful and always gracious with me and my car service needs. However, I have never had a negative experience with any of More

by KKCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for sharing your feedback about our staff! We are always happy to see our customers return!

October 18, 2019

Great Our experience with Fred Martin and Allyson Kovalchek was very positive. The car buying experience can be very tedious, long and drawn out. We got a v More

by BBARNHILL1441
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Kovalcheck, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing to shop at Fred Martin Nissan! We are thrilled to hear that Allyson made the process easier for you.

October 18, 2019

Great Experience Ben was excellent!! He did a great job at explaining vehicle options made the buying experience quick and seamless. I would definitely recommend him. More

by LAURAJ1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the kind words about Ben! Congratulations on the new car!

October 18, 2019

Simply dissapointred Disappointed, people were not trained on the replacement of the navigation system. The one I had was replaced. To many phone calls I made. Was disconn More

by MARE2352
Recommend Dealer
Yes
Employees Worked With
About 10, no names
Dec 05, 2019 -

Fred Martin Nissan responded

We are sorry to hear you had less than a 5-star experience in our Service Department. This is not typical of our facility. We apologize for poor communication on our part, and hope you enjoy your ownership experience from here on. Thank you.

October 18, 2019

Oil change and rotate tires Ben was very nice and considerate to work with when I bought my Nissan. Troy from the service department was very nice and efficient when I brought More

by SCHINDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling, Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about both Ben and Troy! We are happy they were able to give you the best experience.

October 18, 2019

Great team effort They were prompt. Great team effort. They made sure you get what you want. They get you great financing and make sure you are knowledgeable about vehi More

by JIMMYJOHNA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Oct 22, 2019 -

Fred Martin Nissan responded

We appreciate the kind words about our staff! We were thrilled to help you find the car you wanted.

October 18, 2019

Like family Always treated like family. Brandon and Lou rock. I have bought 2 vehicles here and both times I was impressed. Like my free washes too. More

by KRYAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing to shop with Fred Martin Nissan once again! We are always happy to see our customers return.

October 18, 2019

Car recall Overall the staff was very nice. They fixed the recall problem plus told me what other issues my car was experiencing. They gave me an estimate which More

by QBINGO2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 24, 2019 -

Fred Martin Nissan responded

We appreciate the feedback! Thanks for letting us know that you enjoyed your experience. We look forward to assisting you again.

...
265
...