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Fred Martin Nissan

Akron, OH

4.9
2,695 Reviews

3388 S Arlington Rd

Akron, OH

44312

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2,695 Reviews of Fred Martin Nissan

October 18, 2019

Great communication! I would definitely recommend this business if you need a car or service. They go the extra mile to make sure you are completely satisfied. More

by LESLIETIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy in service, Holly Rhodes
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the kind words about our staff! We look forward to assisting you in the future.

October 18, 2019

Always friendly and sufficient I have been coming here for a year now and I am always greeted and treated very kindly. They are very professional, quick and keep you informed while More

by LANG2SCHOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich in service , Ben Easterling
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for being a loyal customer! We appreciate the feedback!

October 18, 2019

Great service from Jimmy Boone Great experience I appreciate the help: really worked hard to make the sale. I didn’t feel pressured and though the experience rocked. Keep up the gr More

by EEAGLES89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone, Ashley St. Pierre (Huff)
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about Jimmy! We hope you enjoy your new car!

October 18, 2019

Great service Our sales rep was very courteous and prompt and worked with us well to get us where we need to be. We came in with a budget in mind and they were ab More

by MICHAEL.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Michael, Thank you for shopping at Fred Martin Nissan! We are happy you were able to find the car you wanted in your budget.

October 18, 2019

Good service Every time I go I had a good service from everyone and everything is so quick and well done and that’s why we like Nissan and their employees More

by UFLE90_911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about our staff! We are always happy to see our customers coming back!

October 18, 2019

Service department Before I moved back to Akron It was necessary for me to get maintenance done on my 2014 Rogue. I had driven from Mississippi and warning lights were More

by a1tyger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patric Hines
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We are always thrilled to see our customers coming back!

October 18, 2019

Visit for service My car was serviced correctly and it was done much quicker then I expected. The service advisor who handled my appointment was very courteous and prof More

by THREORAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the 5-star rating and the positive review of our service department!

October 18, 2019

Sales and service Everyone was friendly polite and made sure everything was to my satisfaction. Service made sure exactly what I wanted to have done then when my servic More

by JAMESTADK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Maas, Clay Moore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about our service!

October 18, 2019

They sold me a lemon My car transmission is slipping they want fix it and I haven’t had the car longer then 6 months after I called with complaints denied me extra covers More

by Tlj2575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Maas, Clay Moore, Jimmy Boone, Ashley St. Pierre (Huff)
Oct 21, 2019 -

Fred Martin Nissan responded

Hello There- we are attempting to research your vehicle and the related service contract. Without your full name, we cannot investigate. Would you please either call Denise Law, Service Manager at Fred Martin Nissan, at 330-644-8888, or email your name to fmcares@fmcars.com? Thank you.

Oct 21, 2019 -

Tlj2575 responded

Terrance Jones

Oct 22, 2019 -

Fred Martin Nissan responded

Hello Mr. Jones. Patrick in our Service Department spoke with you on Monday, and has attempted to reach you several times today to discuss your options. Please contact him at your earliest convenience. Thank you.

October 18, 2019

The best! Best dealership I have ever worked with. Had a serious repair issue and they were very helpful. I would recommend to anyone after my experience. More

by CHAD53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Clay Moore, Brandon Murgatroyd, Customer Support
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We appreciate the positive feedback!

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