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Fred Martin Nissan

Akron, OH

4.9
2,700 Reviews

3388 S Arlington Rd

Akron, OH

44312

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2,700 Reviews of Fred Martin Nissan

October 18, 2019

Simply dissapointred Disappointed, people were not trained on the replacement of the navigation system. The one I had was replaced. To many phone calls I made. Was disconn More

by MARE2352
Recommend Dealer
Yes
Employees Worked With
About 10, no names
Dec 05, 2019 -

Fred Martin Nissan responded

We are sorry to hear you had less than a 5-star experience in our Service Department. This is not typical of our facility. We apologize for poor communication on our part, and hope you enjoy your ownership experience from here on. Thank you.

October 18, 2019

Oil change and rotate tires Ben was very nice and considerate to work with when I bought my Nissan. Troy from the service department was very nice and efficient when I brought More

by SCHINDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling, Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about both Ben and Troy! We are happy they were able to give you the best experience.

October 18, 2019

Great team effort They were prompt. Great team effort. They made sure you get what you want. They get you great financing and make sure you are knowledgeable about vehi More

by JIMMYJOHNA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Oct 22, 2019 -

Fred Martin Nissan responded

We appreciate the kind words about our staff! We were thrilled to help you find the car you wanted.

October 18, 2019

Like family Always treated like family. Brandon and Lou rock. I have bought 2 vehicles here and both times I was impressed. Like my free washes too. More

by KRYAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing to shop with Fred Martin Nissan once again! We are always happy to see our customers return.

October 18, 2019

Car recall Overall the staff was very nice. They fixed the recall problem plus told me what other issues my car was experiencing. They gave me an estimate which More

by QBINGO2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 24, 2019 -

Fred Martin Nissan responded

We appreciate the feedback! Thanks for letting us know that you enjoyed your experience. We look forward to assisting you again.

October 18, 2019

Great communication! I would definitely recommend this business if you need a car or service. They go the extra mile to make sure you are completely satisfied. More

by LESLIETIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy in service, Holly Rhodes
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the kind words about our staff! We look forward to assisting you in the future.

October 18, 2019

Always friendly and sufficient I have been coming here for a year now and I am always greeted and treated very kindly. They are very professional, quick and keep you informed while More

by LANG2SCHOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich in service , Ben Easterling
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for being a loyal customer! We appreciate the feedback!

October 18, 2019

Great service from Jimmy Boone Great experience I appreciate the help: really worked hard to make the sale. I didn’t feel pressured and though the experience rocked. Keep up the gr More

by EEAGLES89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone, Ashley St. Pierre (Huff)
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about Jimmy! We hope you enjoy your new car!

October 18, 2019

Great service Our sales rep was very courteous and prompt and worked with us well to get us where we need to be. We came in with a budget in mind and they were ab More

by MICHAEL.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Michael, Thank you for shopping at Fred Martin Nissan! We are happy you were able to find the car you wanted in your budget.

October 18, 2019

Good service Every time I go I had a good service from everyone and everything is so quick and well done and that’s why we like Nissan and their employees More

by UFLE90_911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about our staff! We are always happy to see our customers coming back!

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