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Fred Martin Superstore - Service Center

Barberton, OH

4.4
358 Reviews
Call Service Center (330) 753-4444

358 Reviews of Fred Martin Superstore - Service Center

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May 12, 2023

Recommended repairs that did not need repaired and failed to find real issue with vehicle. More

by JMPHIST
Recommend Dealer
No
Employees Worked With
Taylor
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May 12, 2023 -

Fred Martin Superstore responded

We're sorry to hear your experience was less than 5-stars. When we inspected your vehicle, we found multiple issues throughout the electrical system that were causing your vehicle not to start. Being that your vehicle is over ten years old, we also quoted some recommended maintenance. Our technician made a video of their diagnosis process for your vehicle and, after review, we do believe the recommendations we provided are accurate. If you have any other issues, please email us at Fmcares@fmcars.com and let us know. Thank you for your review.

May 12, 2023

It was a great experience with a knowledgeable rep that I worked with. All my issues were fixed as stated More

by Jeffrey.cadwell
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Monroe
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May 14, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

May 12, 2023

Very pleasant and timely Offered me something to drink and popcorn very clean also Awesome More

by TMYERS
Recommend Dealer
Yes
Employees Worked With
Mike loucks
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May 14, 2023 -

Fred Martin Superstore responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you - Fred Martin Superstore Team

May 11, 2023

professional they did a fabulous job professionally trained precisely with timing they did a good job More

by mastersdeciple08
Recommend Dealer
Yes
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May 11, 2023 -

Fred Martin Superstore responded

Thank you for your 5-star review and for your business! We're glad we were able to give you a great experience! We look forward to seeing you again at your next appointment!

May 10, 2023

Oil change done well Friendly people and they did a good job Everyone did their job well More

by KEMPKRAFT1977
Recommend Dealer
Yes
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May 10, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words and for choosing us! We hope to see you back for your next oil change!

May 10, 2023

Taylor Black was Expeditious about getting the Tires I needed for my '21 Dodge Durango GT Plus within a short time that day, when I called. I only had that day for availability and he Delivered! I was ver More

by MSEVELYNDREED
Recommend Dealer
Yes
Employees Worked With
Taylor Black
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May 10, 2023 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Glad we were able to find those tires for your Durango! Thank you - Fred Martin Superstore Team

May 09, 2023

Good My experience at the dealership was good. Somethings could've been better like the negotiation process but overall we are happy More

by CARLYKESERICH@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Fred Martin superstore
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May 09, 2023 -

Fred Martin Superstore responded

Thank you so much for taking the time to leave us a 5-star review! We're glad to hear that we were able to make your visit worthwhile and we hope to see you back!

May 03, 2023

Idk 5 Great service and quick No way Jose No No, no, no, no, no More

by MMORTIER@FPEC.COM
Recommend Dealer
Yes
Employees Worked With
hi
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May 03, 2023 -

Fred Martin Superstore responded

Thank you for leaving us 5 stars and for your business! We look forward to seeing you again!

April 29, 2023

Excellent Both service person and repair persons were excellent I am always treated very good at Fred Martin superstore More

by DWILLETT@ZOOMINTERNET.NET
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
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May 01, 2023 -

Fred Martin Superstore responded

Thank you for the kind words and for your 5-star review! We appreciate your business and look forward to seeing you again!

April 29, 2023

Bad rack opinion with a shake so violent that pull cv shaft apart and ripped the boot. They said it's stuck brake. Impossible to make it shake like that. It will go to wooster Chrysler jeep dodge from no More

by Flipper42044214@yahoo.com
Recommend Dealer
No
Employees Worked With
Logan
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May 01, 2023 -

Fred Martin Superstore responded

Hi There- we are sorry to hear you had a negative experience here. Please email your name to fmcares@fmcars.com so that we may research your visit. Thank you.

May 01, 2023 -

Flipper42044214@yahoo.com responded

Gerald roper. I put new caliper and rotors on it still shakes horribly. Like i told Logan ive been working on my own vehicles for 30 years i know what a stuck brake is and thats not it. Well it wasn't the stuck brake. It was under warranty that was the only reason i brought it to you guys. Ill just buy another new one and replace it.

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