Fred Martin Superstore - Service Center

William Monroe, great customer service, great communicator and very polite. Will always have my business and will refer him to friends and family. communicator and very polite. Will always have my business and will refer him to friends and family. More

I always get great service with you guys , i always appreciate the great treatment and knowledgeable technicians. appreciate the great treatment and knowledgeable technicians. More

Great experience The staff was quick, courteous and helpful. We will definitely be back for service helpful. We will definitely be back for service More

They helped me when I needed it the most thank you for everything great people everything great people More

Manager was very nice and educated. . he was friendly and welcoming. I give him 5 stars . he was friendly and welcoming. I give him 5 stars More

Pulled in asked what I wanted, checked all the things they check and said that my tires did not need rotated. In and out, friendly staff. I will return! they check and said that my tires did not need rotated. In and out, friendly staff. I will return! More

Brandon was absolutely great made sure I had a way to work definitely would go again work definitely would go again More

Great place to get your oil changed. Line was very short at 4:00 pm on Tuesday Line was very short at 4:00 pm on Tuesday More

Fred Martin superstores parts department is a joke. I purchased a overpriced piece of plastic for my vehicle and I didn’t even have it on my truck for more than 24 hours in the part broke. I tried to r I purchased a overpriced piece of plastic for my vehicle and I didn’t even have it on my truck for more than 24 hours in the part broke. I tried to return the part within the 30 day window and they will not except my return because the part has been on my vehicle. I will not work with anybody that does not stand behind the products. If you were looking to have them service your vehicle or looking to buy a part from them I highly advise you steer away because they do not stand behind their products. The manager in the parts department has very poor customer service. Do not waste your time or money with Fred Martin super stores. More

The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money . More