Frederick Subaru

Absolutely outstanding service! Everyone focus on the customer and the job that needs to get done! Would not take my Subaru anywhere else for service! Everyone focus on the customer and the job that needs to get done! Would not take my Subaru anywhere else for service! More

Always excellent service. , easy to make an appointment and the people at the service desk are always very knowledgeable. , easy to make an appointment and the people at the service desk are always very knowledgeable. More

I’m a senior. The Salesman and Sales Manager were patient, paid attention to what I wanted and why, spent time explaining why one vehicle might be better for me t The Salesman and Sales Manager were patient, paid attention to what I wanted and why, spent time explaining why one vehicle might be better for me than others. Once I picked a vehicle, they spent as long as I needed explaining new features, buttons, and screens that I was not aware of or not sure how to operate. I was very happy with every aspect of the process and highly recommend this dealership. More

The service department delivers consistent outstanding customer service. Timely delivery and follow up. Recommend Subaru customer service. Timely delivery and follow up. Recommend Subaru More

Convenient location and the express service was quick and efficient with a very friendly staff! efficient with a very friendly staff! More

Frederick Subaru possesses a courteous, knowledgeable, and efficient service staff. They’re always friendly and honest and efficient service staff. They’re always friendly and honest More

Service apt was on time and they have a very comfortable area to wait while the service is being done. They explained the service at the end. area to wait while the service is being done. They explained the service at the end. More

I have been coming to this dealership for a few years and everybody is always very pleasant to work with. They take good care of my car and they are very welcoming even when I bring my grandchildren with me everybody is always very pleasant to work with. They take good care of my car and they are very welcoming even when I bring my grandchildren with me and wait for my car. Also their waiting room is very comfortable with plenty of fresh coffee! More

Only needed oil change and tires rotated. It would have been better to have made and appointment as the wait was 2 hours. It would have been better to have made and appointment as the wait was 2 hours. More

I did not expect Subaru headquarters to give me a homework assignment. Please change this survey to checking boxes only. homework assignment. Please change this survey to checking boxes only. More