Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freds Executive Auto
Woodbridge, VA
327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 327 reviews
August 15, 2015
Professional and price was responsible Excellent customer service and prices are very responsible and their cars all low mileage and under manufacturer warranty whatever they promise the ar Excellent customer service and prices are very responsible and their cars all low mileage and under manufacturer warranty whatever they promise the are doing the owner is a nice person and he will explain everything before I did my paperwork and he give me big discount because it was my second car from them thank you Mr. Kasim Abbasi and also his employees Din' David, Ali and ojee More
by Waress555
Employees Worked With
Wasim
August 15, 2015
After This Experience, Fred's Executive Auto's Is My Go To In my search for the Mercedes Benz S550, I was fortunate enough to get in contact with Logan, sales representative of Fred's Executive Auto's. Logan n In my search for the Mercedes Benz S550, I was fortunate enough to get in contact with Logan, sales representative of Fred's Executive Auto's. Logan not only portrayed immense hospitality but was also very accommodating in every aspect required to fulfill my needs. Once I arrived at Fred's, I was immediately greeted by all the staff in the most genuinely welcoming manner. I haven't received such astounding service in over 10 years! I have purchased several vehicles in my lifetime, though THIS experience is incomparable to any other. I can honestly say that this has unquestionably been the best encounter I've had with any car dealership I've dealt with. I would highly recommend FRED'S EXECUTIVE AUTO to any individuals who favor unbeatable deals on high-end vehicles, or just to experience the atmosphere of sincere, loving, kind human beings! More
by jade02
Employees Worked With
Logan, Dean, Nas , Magie Abba
August 14, 2015
Not trustworthy...attempts to cover up minor defects After multiple assurances that their inspectors have done a through job and the vehicle passed inspection, I found a completely different story when a After multiple assurances that their inspectors have done a through job and the vehicle passed inspection, I found a completely different story when attempting to get it through Maryland's inspection. (1) the tires would not pass inspection due to lack of sufficient tread and have to be replaced. (2) the rear shocks are shot and have to be replaced (3) the bib that goes under the front the car/engine compartment is completely missing exposing the engine compartment to all of the road debris....not sure how much that will cost yet (waiting for a quote). In short, these are things Fred's Executive Auto either knew about, didn't disclose to me, and tried to cover them up (dishonest) or it is something their inspectors completely missed (incompetent). Would not recommend. Not a good price after taking into account all of these additional costs in order to get it past inspection. More
by rjtcarbuyer
Employees Worked With
Owner
July 26, 2015
Beware of Bait and Switch! While searching for a Range Rover Sport, I ran across a nice example listed on Fred's Executive Auto's AutoTrader post. On Friday 7-24-15 at 4:30pm, I While searching for a Range Rover Sport, I ran across a nice example listed on Fred's Executive Auto's AutoTrader post. On Friday 7-24-15 at 4:30pm, I called the dealership to inquire about the vehicle. I spoke to Nas who answered my questions and gave me a description of the vehicle. It seemed to meet all of my criteria so I told Nas that I would be coming into town to look at the vehicle at 12:00 noon, the next day, Saturday. He said that he would have the car prepped and ready for us upon our arrival. I also gave Nas my phone number. Saturday morning, my wife and I drove 4 hours and 250 miles from Pittsburgh, PA to check out the car and potentially purchase it. We arrived at 12:00 as planned and, upon our arrival, Nas told us that he was in a "predicament." They sold the car Friday night. I asked why I had not been contacted upon the car's sale and Nas said that he got too busy and forgot to call me. He told me he had another Range Rover Sport that was "identical," when in fact it had twice the mileage and did not have the LUX package that I required. It also had an accident on the CarFax and the bait car was a accident-free one owner. I was fuming at this point but agreed to at least look at the vehicle since I had just driven 4.5 hours to get there. First, the car was filthy. It looked as if they had taken possession of the car, sprayed tire shine on it, and stuck it on the lot. Upon closer inspection, it appeared that the car had been flooded at some point. I first noticed salt residue in the rear cargo area, spare tire storage area and under the 2nd row seat when I folded them up. Then I noticed rusty hardware under the seats. No 4 year old vehicle should have rust on the inside unless it has been submerged at some point. The CarFax did not reflect any sort of flood damage but this should be obvious to any dealer purchasing agent. I was done with Fred's at this point and had lost any remaining hope that they were an honest dealer. My biggest beef with Fred's is that I did not receive a call that the vehicle that I had made an appointment to see, had been sold. I would not expect them to hold the vehicle for me if they have a buyer on the lot, but I would expect a phone call notifying me of the sale. I'm not even worried about the $100 I spent in gas and tolls to get to the dealer, but spending 9 hours driving there and back home is what burns me up. Time is money and today I wasted a lot of time. Both Nas and another manager, Dean, apologized for the non-communication of the sale but I'm not really buying it. I feel like they put very appealing vehicles on their website to entice buyers to come to the lot and then the bait vehicle unfortunately "sold the night before." Then, they try to unload some other less desirable vehicle on you. Textbook bait and switch! And let's say Nas was telling the truth and the vehicle had actually sold Friday night, I would expect a phone call notifying me of its sale so I don't waste my time driving to see a vehicle that is no longer for sale. Any reputable dealership should have a process in place to prevent what happened to me and my wife. I would not recommend this dealer to anyone, especially out-of-town buyers. ps- I forgot to mention, when sitting in the sales office, there was a loose bird flying around inside. It didn't seem to alarm any of the sales staff so I am guessing it was a pet? Not very professional in my opinion. More
by ryan
Employees Worked With
Nas, Dean
July 05, 2015
The happiest customers ever! We would like to extend our sincere gratitude to you guys at Fred’s Executive Auto for the outstanding service and the manner in which our sales was e We would like to extend our sincere gratitude to you guys at Fred’s Executive Auto for the outstanding service and the manner in which our sales was executed, you guys have acted with the highest amount of professionalism and hospitality from the moment we walked through the door. Mr. Q has made us the happiest customers ever! We feel like a celebrity in our two luxurious cars. Such a commitment to great customer service is to be commended. You can be sure that we will continue to do business with Fred’s Auto for years to come. We were provided with excellent service at your dealership, and we truly appreciate it. The services offered by you and your dealership staff will be definitely recommended to friends and family that are keen to purchase. We have purchased a few vehicles in our time and have never experienced this high level of service from a dealership, its these small steps taken by the Fred’s Executive Auto team that make a world of a difference to the customers, the personal attention that we have received was tremendous. God bless you guys and keep up with the great work! Once again thank you very much to our new family. Best Regards….Kevin & Mese Fred’s Executive Auto team More
by KEVIN RICHMOND
Employees Worked With
Mr.Q,Dean,Nas,Tony,Logan,Tom,Og,Brad and Will, Magie Abba
July 03, 2015
Great Buying Experience I am SO happy we decided to stop by Fred's! I flew up from Atlanta (my mother lives in Maryland and was doing the financing for me) and we drove all I am SO happy we decided to stop by Fred's! I flew up from Atlanta (my mother lives in Maryland and was doing the financing for me) and we drove all over the DMV looking for a car. I knew exactly what I wanted so I only went to places that had that particular vehicle. Fred's was the last place on our list (only because of location), before I made a decision. From the moment we stepped on the lot we were impressed with the service. The sales people, the finance manager, even the guy who details the cars, EVERYONE was friendly! The car was perfect; Perfect price, Perfect features, Perfect color! I told them what I wanted to pay monthly and although it took some work on their part, they made it happen! I drove back up a month later and we stopped by the dealership to pick up my tag. While we were there they cleaned the car for me and I told them about my blinker that went out (Mercedes wants over $300 to replace it) and they are taking care of that for me as well. Now where else can you get that kind of service? My family has purchased many luxury vehicles over the years and this is by far our best experience. I would recommend anyone go to this dealership! My mother will be in the market for a vehicle for herself soon and her first and only stop will be Fred's! More
by Valerie8178
Employees Worked With
Magie Abba
June 16, 2015
Best Dealers in the area I walked into Freds Executive Auto not knowing what to expect, buying my first car. They made everything so easy for me and explained everything thoro I walked into Freds Executive Auto not knowing what to expect, buying my first car. They made everything so easy for me and explained everything thoroughly. They went through great efforts to ensure I got the car I wanted. It was a very smooth process, all because of the amazing staff. They really made my day! Ali and David worked tirelessly with my credit to make sure I was able to drive off with the car that same day, and I did. All the employees work very hard to help out and make sure you have a great experience there. Their service is very efficient and the staff is very friendly and treats every customer like a friend. The day after, my friend and parents went to go get a car from them also and they were beyond impressed! I'm so glad to have found this place. I will be going back for every car and recommending it to everyone! More
by summer218
Employees Worked With
Tony (Ali), Deen, Naz, Magie Abba
June 15, 2015
Exceptional Service Fred Executive Auto made my vehicle purchase easy and fast. They did an exceptional job taking care of my vehicle maintenance. I would recommend thi Fred Executive Auto made my vehicle purchase easy and fast. They did an exceptional job taking care of my vehicle maintenance. I would recommend this dealership to anyone. More
by elt0730
Employees Worked With
Magie Abba
June 04, 2015
Do not hesitate to come here! The customer service here is amazing. They are extreamly friendly and make you feel like family. The dealers at this establishment are well prepared a The customer service here is amazing. They are extreamly friendly and make you feel like family. The dealers at this establishment are well prepared and very professional. Its like they knew all the questions I was going to ask before I even asked them. They made buying my first car easy. I had a great experience here. More
by Rivas1996
Employees Worked With
Magie Abba
April 09, 2015
Outstanding Service!!!! I wanted to review this business since buying a luxury truck for my sister, which she is completely satisfied with. I'm a businessman myself so im gla I wanted to review this business since buying a luxury truck for my sister, which she is completely satisfied with. I'm a businessman myself so im glad to have bought a car from this dealership. Jeanette sold us the truck we wanted and was very knowledgeable and professional through the purchase, I would recommend her 100%!! David the finance guy gave us the best rates and payments available, he also is very knowledgeable and professional. I had one small issue with the truck but the entire staff went above and beyond to making an easy fix. I was giving a new car as a loaner which kept me completely satisfied. They are very professional and have outstanding customer service. I recommend this business to anyone buying their next car. More
by Mr. Garcia
Employees Worked With
Jeanette, Magie Abba
