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Freds Executive Auto

Woodbridge, VA

4.8
322 Reviews
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14538 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 322 reviews

April 03, 2014

Thank you!!! Great Experience! Jeanette and David worked hard to make the process smooth and informative. Thanks again, my family loves our new Benz R350. No regre More

by shirleytoussaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette, Magie Abba
March 04, 2014

I recently purchased a Mercedes-Benz ML500 from Fred's Executive Auto. I absolutely love the car and the way it drives. The service at Fred's was absolutely exceptional. Zack Hopkins did a great jo More

by bwebster777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hopkins
January 31, 2014

These guys are crooks. My wife and I went in due to the price of the car. We were treated as prized customers. The car was fine until we went to trade it in for another vehicle at a different dealership. T More

by Wasper007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Magie Abba
January 19, 2014

Had patients and gave me great deal and incentives. Got a great E350 at a price nobody around had, so I would definitely be returning in the future More

by darnellb5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette
January 04, 2014

I recently financed a Chevy Tahoe from Fred's. The heat was not working,and the Owner wanted to charge us $500 to fix the heat. We signed a promissary not saying something totally different from what More

by sandjvick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David, Dean, Logan,Owner
Feb 11, 2014 -

Freds Executive Auto responded

Fred's Executive Auto wrote on 1/14/2014 5:13:26 PM: Jan 14, 2014 2001 Chevy Tahoe Vin # ( 1GNEK13T41J195258 ) Re: Mr. & Mrs. James A Vick & Sheila R Carter-Vick vs. Fred’s Executive Auto ***This is Our last Response to your Baseless and Unreasonable allegations. Our Attorneys are in process to put a judgement for a bad check on to your credit, and also sue you thru the court.*** This letter is in response to your Complaint of January 4, 2014 regarding the above matter. For your clarification, below please find a few important facts about the sales transaction involving the purchase of a vehicle by Mr. & Mrs. James A Vick & Sheila R Carter-Vick. Mr. & Mrs. James A Vick & Sheila R Carter-Vick, Please be informed that the allegations you have made are completely baseless accusations and unreasonable. Prior to completing the purchase of the vehicle, you were given many opportunities to thoroughly examine and inspect the vehicle. Only after you were fully satisfied with the vehicle, was the sale finalized. Mr. & Mrs. James A Vick & Sheila R Carter-Vick, purchased the vehicle mentioned, a 2001 Chevy Tahoe, and willingly signed a “Buyers Purchase Order” on October 10, 2013. The “Buyers Purchase Order” witch bears your signature and clearly states that the buyer is aware that the vehicle is being purchased “AS IS”. Also in the “Warranty Section” of the “Buyers Purchase Order” it clearly states “I understand that this vehicle is being sold AS-IS with all Faults, and is not covered by any DEALER Warranty. I understand that the DEALER is not required to make any Repairs after I buy this Vehicle. I will have to pay for any Repairs this Vehicle will need.” This document is attached, and it bears the signature of Mr. & Mrs. James A Vick & Sheila R Carter-Vick. Additionally Mr. & Mrs. James A Vick & Sheila R Carter-Vick on that same day, October 10, 2013, signed a document by the name of a “Buyers Guide” which further attests that the vehicle was purchased “AS-IS”. It pecifically states that the purchaser will pay for all Costs for any Repairs. The Dealer assumes no responsibility for any repairs regardless of any oral statements about the vehicle.” Furthermore, Mr. & Mrs. James A Vick & Sheila R Carter-Vick agreed and signed an “Acknowledgement of an AS-IS Sale” as well on October 10, 2013 which again acknowledged that vehicle was being purchased “AS-IS” with no warranty. Finally, Mr. & Mrs. James A Vick & Sheila R Carter-Vick, acknowledged and signed a “WE OWE” on October 10, 2013, which again indicated that the vehicle was being purchased “AS IS.” It specifically indicates that the Dealership does not owe anything to the purchaser, the dealership has not promised anything, therefore the vehicle is was purchased “AS-IS.” Also, Mr. & Mrs. James A Vick & Sheila R Carter-Vick signed a "Waiver of Service Contract" on October 10, 2013, We would appreciate it if you wouldn't slander the Dealership in any way in the future. we have not yet taken actions against you for the bad check you wrote us . We would like to keep it that way. Thank you for your time. If you have any further questions or comments please contact me at the above address and telephone number. Attached, you will find the documents mentioned in this letter pertaining to this matter. Sincerely, Deen J

December 21, 2013

Amazing! I recently purchased my favorite Lexus and I cannot say enough about this dealership. The staff and management were absolutely wonderful to work with. Everyone here made the car buying process s More

by augustp239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
logan, Ksim, Magie Abba
December 12, 2013

My name is Vaughn and I bought my dream car at Fred's Executive Auto!!! That isn't the best part though. I was thoroughly impressed with the excellent, prompt, and professional service from management t More

by vaughnharrell88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ksim, David, Logan
December 05, 2013

I could not the get the car I wanted but was very pleased with my experience. Jeannette is just too sweet, did everything she could to help me even though she was not feeling well. She went the extra mile t More

by Mustapha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette
November 21, 2013

My wife and I have been searching for a car to replace her dyeing SUV for months. When searching Auto Trader I found the perfect combination of available cars that I knew my wife would like. Then my wife More

by kurtisdvs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Logan and Ksim
August 11, 2013

THIS IS A WONDERFUL DEALERSHIP THEY MADE SURE I WENT HOME IN A TRUCK THANKS FOR EVERYTHING Y'ALL DID FOR ME.I'M GOING TO RECOMMEND THEM TO EVERYONE More

by BIGCLARK1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone, Magie Abba
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