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Fredy Kia

Houston, TX

4.9
605 Reviews
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11711 Gulf Fwy

Houston, TX

77034

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Showing 605 reviews

June 12, 2025

My advisor Patricia showed and explained all work that was done on the recall ! All work was finished before the estimated time ! Overall excellent experience! More

by T Avitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia ( service advisor)
June 04, 2025

Elizabeth is a very good communicating about what you have to have done with your vehicle More

by juanitaguidry384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I work with Elizabeth that is in service department she's very good and knowledgeable about your cars
May 23, 2025

Friendly and pleasant staff. Fast and friendly service workers and cashiers. Friendly and pleasant management. More

by jt112803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Perez
May 07, 2025

The quickest oil change in history. I thought I was gonna be there two hours. I was there just one hour. They even rotated my tires and washed my car. More

by V Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Herrera
April 12, 2025

Great service will be coming back and highly recommended Get all my services and repairs done never had any issues More

by ronnibenitez27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
March 03, 2025

Customer service with people was good, but communication regarding service was not good. Elizabeth in service was very helpful. More

by Noahknows2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Elizabeth
February 25, 2025

Jay was outstanding and knowledgeable from beginning to end. He was honest, helpful and kind. More

by lauragarza252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
February 22, 2025

My calls were answered promptly and I was given an estimate up front as to how much to anticipate More

by Cebashorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
February 21, 2025

I purchased a beautiful vehicle but the experience was horrible. They promised services that I never received. They even kept my very own personal license plates. I will never buy a vehicle here again. More

by christi_psmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emil Parker
February 02, 2025

It was a great experience, first time at this dealership. Great service and employees I saw were very helpful More

by martinezyolanda031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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