Fredy Kia

My overall experience was good I came in to just look around .really didn't have a lot to put down and ended up leaving with a brand new vehicle the people where very friendly an informative I would reco around .really didn't have a lot to put down and ended up leaving with a brand new vehicle the people where very friendly an informative I would recommend everyone I know to go here. More

I went in to this dealership looking for a used car. I saw many salesmen walking around (actually playing with a ball with each other to be more accurate) and no one approached me for quit awhile. Once I saw many salesmen walking around (actually playing with a ball with each other to be more accurate) and no one approached me for quit awhile. Once I was greeted, I picked out 2 cars I was interested in. It took them over an hour to find the main car I wanted keys. I finally got to see it and ran numbers. The car had some dings & a lot of miles but was prices as if it were NEW! after getting frustrated I decided to leave but they saidgo ahead n test drive it. I told then I wouldn't want this car until the price was lower or my note was where I wanted it. I had that car for over a week and no one would ever tel if they were lowering the price. Finally after having it a week they said I was approved but silk at the same price and they stated that they were never going to lower it...gave them the keys n never looked back. Stupidly I returned to look at a car I saw online. Before coming I asked if it was still available and they said YES! Once I arrive I had to approach some because yet again the salesmen were the least concerned about assisting their guest. I asked the first person I saw about the car and to my surprise it took them an hour of us driving around the lot and asking other salesmen where the car was at to realize they didn't have it. I drive 30mins out of my way to get terrible service, hearing disrespectful language, oh and being hit on when all I wanted was a car! The WORST DEALERSHIP EVER!!!!! I will NEVER return, inform everyone I know of the unbelievable bad experiences there! And the bad part is I know of 5 different individuals I have spoken to that had gone there and confirmed the same bad experience. I'm shocked this place remains in business!!!!!!! More

None of the financial information lines up or can be tracked and NO ONE at the dealer is capable of explaining the deal . They made the biggest mistake by letting a customer walk out the door unhappy. tracked and NO ONE at the dealer is capable of explaining the deal . They made the biggest mistake by letting a customer walk out the door unhappy. Happy with the car, so far. Not at all happy with the service. These reviews are clearly padded because there is no chance that they have 4 out of 5 on their ratings. More

I would NOT recommend this dealer if you're buying a USED CAR!!! The license plate takes FOREVER. I've had my car since October 2012 and it's March 2013 and I still have not gotten my license plate....W USED CAR!!! The license plate takes FOREVER. I've had my car since October 2012 and it's March 2013 and I still have not gotten my license plate....WTF is going on with this people??? Is the car illegal or something???? I've only received excuses after excuses and no one seems to care. They even hung up the phone when I call and ask for someone who can help me with this problem. They always say: give me your name and number and someone will call you..... NO ONE EVER CALLS ME!!!! This has been going on for 5 months now. Don't you think it's ridiculous? 2 Months ago I received a phone call from a woman called "Elizabeth" ext 144...she had told me that the woman who was in charge of the license plates had been fired because she was not doing her job, she asked me to bring my car for another inspection so that she could give me my license plate. I took my car there and they did the inspection, she told me to call her in 4 days and I did but she never answers and everytime I speak with a receptionist to see how can I reach to her they say: she'll be back in an hour.....then I call after the hour and they say: she is not working today!! And the excuses go on and on and on!!! It's FRUSTRATING!!!! Should I sue this dealer?....Some one please recommend me something!! More

BOUGHT A 2013 KIA OPTIMA SX. IM IN LOVEEEE WITH IT. BOUGHT A 2013 KIA OPTIMA SX. IM IN LOVEEEE WITH IT. & I WOULDN'T HAVE EVEN CONSIDERED IT IF PETE WOULDN'T OF HAD THE PATIENCE TO SHOW IT TO ME & TES BOUGHT A 2013 KIA OPTIMA SX. IM IN LOVEEEE WITH IT. & I WOULDN'T HAVE EVEN CONSIDERED IT IF PETE WOULDN'T OF HAD THE PATIENCE TO SHOW IT TO ME & TEST DRIVE IT. I LOVE IT I LOVE IT I LOVE IT. PETE WAS AWESOME! I DEFINETLY RECOMMEND HIM AS A SALESMAN, HE KNOWS HIS STUFF! ;D More

We already owned a 2004 Kia which we bought from this Dealer Site. That Kia has over 150 k miles on it and is still going strong. During a recent Family matter we needed a new vehicle quickly and we kn Dealer Site. That Kia has over 150 k miles on it and is still going strong. During a recent Family matter we needed a new vehicle quickly and we knew we wanted another Kia. After dealing with this dealer for over 8 years our first outreach was a web visit that was responded to quickly by Mike in the Internet department. I got to the dealership after 9 pm and the staff took good care of me, listened to what I wanted to me directly to the vehicle on the lot that I specified and even offerred to drive it to my house the next day so my wife could see it. We settled on some photos via text message and by that night I drove the vehicle home. I can honestly state while these folks mean business, they are customer focused, and met my price and needs down to the smallest detail. We will be doing business with Fredy Kia for the next 8 years and beyond as we are now a proud Two Sorento Owner Family of Fredy Kia's! If you live anywhere near I-45 and Alameda-Genoa, there is only one place to shop for a vehicle, Fredy Kia! Great job and tip of the hat to everyone at Fredy Kia, the Kia Dealer of Houston. More

The reason why I would not recommend this dealership is that they charged me upwards of 16% over the sticker price on their "addendum" which was never presented to me. After the sale, I still have yet to that they charged me upwards of 16% over the sticker price on their "addendum" which was never presented to me. After the sale, I still have yet to receive the addendum as promised. They said that it was "different" for each particular car/buyer, etc. I can understand charging for paint sealer, fabric guard, etc. but to the tune of $3700! C'mom folks. Let my stupidity prevent you from making a huge financial mistake! Also, they did not apply the $500 internet special discount as advertised. More

The salespeople were very friendly. My salesperson did a great job of explaining every step. The whole process took a little longer than anticipated but overall the experience was great. I would recommend t great job of explaining every step. The whole process took a little longer than anticipated but overall the experience was great. I would recommend this dealership to others. More

The guys were very good and work as a team. I would bring others to them. I have been to other dealers and they do not add up to the guys at Fredy Kia. others to them. I have been to other dealers and they do not add up to the guys at Fredy Kia. More

Zee was wonderful!!!! Helped us through the entire process. Finance department needs work, but salesmen SUPERB!!! Ask for Zeke in the new car sales department or Mike in used cars. process. Finance department needs work, but salesmen SUPERB!!! Ask for Zeke in the new car sales department or Mike in used cars. More