
Fredy Kia
Houston, TX
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I would NOT recommend this dealer if you're buying a USED CAR!!! The license plate takes FOREVER. I've had my car since October 2012 and it's March 2013 and I still have not gotten my license plate....W USED CAR!!! The license plate takes FOREVER. I've had my car since October 2012 and it's March 2013 and I still have not gotten my license plate....WTF is going on with this people??? Is the car illegal or something???? I've only received excuses after excuses and no one seems to care. They even hung up the phone when I call and ask for someone who can help me with this problem. They always say: give me your name and number and someone will call you..... NO ONE EVER CALLS ME!!!! This has been going on for 5 months now. Don't you think it's ridiculous? 2 Months ago I received a phone call from a woman called "Elizabeth" ext 144...she had told me that the woman who was in charge of the license plates had been fired because she was not doing her job, she asked me to bring my car for another inspection so that she could give me my license plate. I took my car there and they did the inspection, she told me to call her in 4 days and I did but she never answers and everytime I speak with a receptionist to see how can I reach to her they say: she'll be back in an hour.....then I call after the hour and they say: she is not working today!! And the excuses go on and on and on!!! It's FRUSTRATING!!!! Should I sue this dealer?....Some one please recommend me something!! More
BOUGHT A 2013 KIA OPTIMA SX. IM IN LOVEEEE WITH IT. BOUGHT A 2013 KIA OPTIMA SX. IM IN LOVEEEE WITH IT. & I WOULDN'T HAVE EVEN CONSIDERED IT IF PETE WOULDN'T OF HAD THE PATIENCE TO SHOW IT TO ME & TES BOUGHT A 2013 KIA OPTIMA SX. IM IN LOVEEEE WITH IT. & I WOULDN'T HAVE EVEN CONSIDERED IT IF PETE WOULDN'T OF HAD THE PATIENCE TO SHOW IT TO ME & TEST DRIVE IT. I LOVE IT I LOVE IT I LOVE IT. PETE WAS AWESOME! I DEFINETLY RECOMMEND HIM AS A SALESMAN, HE KNOWS HIS STUFF! ;D More
We already owned a 2004 Kia which we bought from this Dealer Site. That Kia has over 150 k miles on it and is still going strong. During a recent Family matter we needed a new vehicle quickly and we kn Dealer Site. That Kia has over 150 k miles on it and is still going strong. During a recent Family matter we needed a new vehicle quickly and we knew we wanted another Kia. After dealing with this dealer for over 8 years our first outreach was a web visit that was responded to quickly by Mike in the Internet department. I got to the dealership after 9 pm and the staff took good care of me, listened to what I wanted to me directly to the vehicle on the lot that I specified and even offerred to drive it to my house the next day so my wife could see it. We settled on some photos via text message and by that night I drove the vehicle home. I can honestly state while these folks mean business, they are customer focused, and met my price and needs down to the smallest detail. We will be doing business with Fredy Kia for the next 8 years and beyond as we are now a proud Two Sorento Owner Family of Fredy Kia's! If you live anywhere near I-45 and Alameda-Genoa, there is only one place to shop for a vehicle, Fredy Kia! Great job and tip of the hat to everyone at Fredy Kia, the Kia Dealer of Houston. More
The reason why I would not recommend this dealership is that they charged me upwards of 16% over the sticker price on their "addendum" which was never presented to me. After the sale, I still have yet to that they charged me upwards of 16% over the sticker price on their "addendum" which was never presented to me. After the sale, I still have yet to receive the addendum as promised. They said that it was "different" for each particular car/buyer, etc. I can understand charging for paint sealer, fabric guard, etc. but to the tune of $3700! C'mom folks. Let my stupidity prevent you from making a huge financial mistake! Also, they did not apply the $500 internet special discount as advertised. More
The salespeople were very friendly. My salesperson did a great job of explaining every step. The whole process took a little longer than anticipated but overall the experience was great. I would recommend t great job of explaining every step. The whole process took a little longer than anticipated but overall the experience was great. I would recommend this dealership to others. More
The guys were very good and work as a team. I would bring others to them. I have been to other dealers and they do not add up to the guys at Fredy Kia. others to them. I have been to other dealers and they do not add up to the guys at Fredy Kia. More
Zee was wonderful!!!! Helped us through the entire process. Finance department needs work, but salesmen SUPERB!!! Ask for Zeke in the new car sales department or Mike in used cars. process. Finance department needs work, but salesmen SUPERB!!! Ask for Zeke in the new car sales department or Mike in used cars. More
Tuve una experiencia magnifica con el senor Mike Houston. El me ayudo y hablo espanol conmigo, explicandome detalles de mi compra. El me hizo sentir comoda y feliz en mi compra y recomiendo ampliamente este El me ayudo y hablo espanol conmigo, explicandome detalles de mi compra. El me hizo sentir comoda y feliz en mi compra y recomiendo ampliamente este lugar con el senor Mike Houston. Fredy Kia es sin duda un buen lugar para los hispanos para comprar cualquier carro. More
Mike was really great. He helped me find the car that was perfect for me and my family. He was also able to help me out with the financing. Overall a great experience! perfect for me and my family. He was also able to help me out with the financing. Overall a great experience! More
Friendly and fair people, that was my first car in US, and I think negotiation toke a little more time than I expect, but I found out that is just the way it is here. Other wise everything went well, the and I think negotiation toke a little more time than I expect, but I found out that is just the way it is here. Other wise everything went well, the sales guy answer all my questions and was very solicit. The only issue I found was the difference between what they have on their website and in stock at the store, I guess is just to get us there, but as I said, on I get there everything went well. More