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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
413 Reviews

13483 I-10 West

San Antonio, TX

78260

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413 Reviews of Freedom Chevrolet San Antonio

June 05, 2025

Chris Q did a great job taking care of my vehicle needs yesterday! Very thorough and responsive. I will be back. More

by htl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Quintana, Angel Andino
June 03, 2025

Excellent customer service in the service department. Gabriellle has helped me multiple times and I’m always impressed with her professional, knowledgeable, prompt and courteous service. The entire staff More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Angel Andino
June 03, 2025

By far the worst service department I have ever been to. I would never recommend anyone to go there. It's false advertisement for the most part. Had me Show up 3 times only to never work on my car at all. T More

by rcoop718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Jun 05, 2025 -

Freedom Chevrolet San Antonio responded

Thank you for reaching out regarding your recent service concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Tumay Nguyen Service Director - Freedom Chevrolet 210-697-6076 tnguyen@freedomchevy.com

June 01, 2025

Joel in Sales and Gaby in Service were excellent to work with and took care of me well. More

by Don F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby, Armando, Joel
Jun 04, 2025 -

Freedom Chevrolet San Antonio responded

Hi Don, we're happy to hear you had such a positive experience with Joel and Gaby! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2025

Sitting my car in line for more than 15 minutes before someone showed up and told me to go inside to service desk.. should have be told when told when I scheduled appointment or someone should have been t More

by Bdasious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
May 29, 2025 -

Freedom Chevrolet San Antonio responded

Thank you for sharing your feedback with us. We're sorry to hear that we didn’t meet your expectations. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Tumay Nguyen Service Director - Freedom Chevrolet 210-697-6076 tnguyen@freedomchevy.com

May 24, 2025

Brisa was great at our first service. Very happy with the attention and service received. More

by conimartinezh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa , Angel Andino
May 24, 2025 -

Freedom Chevrolet San Antonio responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

Everyone was pleasant and helpful. They did a great job with my oil change. Highly recommend. More

by zz.rakian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
May 26, 2025 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freedom Chevrolet! We look forward to your next visit! Take care!

May 24, 2025

Fast service repair . Will highly recommended to anyone with a chevy vehicle. Customer service was great More

by Macksranch2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda ramirez, Angel Andino
May 26, 2025 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

Very disappointed. I had take my vehicle for service and had a good service… This time was different took vehicle for oil change and check engine light on… Waited 3 More

by mra11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not worthy
May 23, 2025 -

Freedom Chevrolet San Antonio responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Tumay Nguyen Service Director - Freedom Chevrolet 210-697-6076 tnguyen@freedomchevy.com

May 21, 2025

Excellent service. Had my truck diagnosed and had to get my transmission completely replaced. It took less than 10 days. Even got me a rental. Awesome! I’ll Never go More

by Ryanvanvolkenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa , Angel Andino
May 24, 2025 -

Freedom Chevrolet San Antonio responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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