Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Freedom Chevrolet San Antonio

San Antonio, TX

4.0
530 Reviews
Call Dealership (210) 697-6070

13483 I-10 West

San Antonio, TX

78260

Directions

By Type

530 Reviews of Freedom Chevrolet San Antonio

June 19, 2026

Everyone has always been very nice in all the departments that I have been in. Gabby usually handles my service. Gabby was off today but made sure they would take care of me. Please give Gabby 5 stars also. More

by joeamcneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 21, 2026 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Northwest! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2026

This dealership is my #1 place for services, They always deliver great service for the past three years since I've attended! More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 21, 2026 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Courteous staff, clean place appreciate the monthly special coupon mailed to my address so I was able to avail my vehicle special care More

by Luzminia Pascual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Cerda, Chris Grimes
Report | Print
Jun 12, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Northwest. If you have any further questions, please don't hesitate to reach out!

June 11, 2026

Staff was helpful and attentive. They listen to my concerns and assisted the best that they could. More

by e_salazar_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 11, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Northwest. Please don't hesitate to reach out to us if there's anything more we can do!

June 10, 2026

Linda in the service department was great. She was friendly & knowledgeable. I will definitely recommend Freedom Chevrolet. More

by aaguilar18045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ramirez , Angel Andino
Report | Print
Jun 11, 2026 -

Freedom Chevrolet San Antonio responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

June 06, 2026

Great and fast service. Chris in the service department was great, he kept me updated on the issues and the status of the repairs, Overall a great experience, More

by Amymtell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Quintana, Angel Andino
Report | Print
Jun 08, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2026

Extremely poor customer service. Long waits. No customer updates. No online updates. No car wash. More

by Cardiactoys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Report | Print
Jun 03, 2026 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback. We sincerely apologize for the long wait and lack of communication during your visit. This is not the experience we want for our customers. We appreciate you bringing this to our attention and will use your feedback to improve our service and communication moving forward. Thank you  Tumay Nguyen  Service Director  Group 1 Chevrolet Northwest  210-697-6076 tnguyen4@group1auto.com

May 26, 2026

Excellent service department that goes above and beyond expectations. Sales and management staff are the best. More

by jadd64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tumay Nguyen, Nancy, Angel Andino
Report | Print
May 27, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 23, 2026

I took my car to get fixed here without an appointment, and they made the time to not only fix it but run it through the wash. Everyone was so pleasant and helpful. More

by denisetorres1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse aka Jesus
Report | Print
May 24, 2026 -

Freedom Chevrolet San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2026

Wait time is absolutely horrendous! I was waiting at the dealership for 3 hours with two people ahead of me. There were new people coming in and they were able to leave before me. The o More

by Dre4mer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Report | Print
May 22, 2026 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback. I sincerely apologize for the excessive wait time and frustration during your visit. This is not the experience we want for our customers. We will use this as a learning opportunity with our team to improve our scheduling and communication process moving forward. Thank you Tumay Nguyen Service Director - Group 1 Chevrolet Northwest 210-697-6076 tnguyen4@group1auto.com

1
2
...
53