Freedom Chevrolet San Antonio
San Antonio, TX
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520 Reviews of Freedom Chevrolet San Antonio
I showed up at the last minute to have my vehicle serviced. They were more than willing to service my vehicle. They did it in a professional way and told me if I had any questions to text them. Brisa serviced. They were more than willing to service my vehicle. They did it in a professional way and told me if I had any questions to text them. Brisa my service advisor was very courteous and informed me of everything the mechanic did to my vehicle. I was pleased. More
Experience is great friendly atmosphere I appreciate that they always kept me updated will definitely go back Jesse my service advisor 10 star rating they always kept me updated will definitely go back Jesse my service advisor 10 star rating More
They handled my trucks oil change with outstanding professionalism and excellent customer service. I will return to have more service done when needed. I asked about the price before the job was don professionalism and excellent customer service. I will return to have more service done when needed. I asked about the price before the job was done and they came through with the expected price. Thank you. More
Should of read reviews before buying from this location. I was sold a bad car that I am having major issues on and they knew it because car was taken for service and they declined getting the services done! I was sold a bad car that I am having major issues on and they knew it because car was taken for service and they declined getting the services done! right the next day when it was in my driveway had a major oil leak I called and was told they will fix it, long story short they said all it was was the drain plug and got it replaced. I just got it taken to shop and come to find out they knew all along about them , two oil leaks but they declined service also on other issues like the serpentine belt they knew it had tears already and didn't replace! More
The service female manager has no people skills. I arrived at 7:30 am. 4/24/26. She does not smile, doesn't say good morning or hello and looks very angry/mad. Maybe the other employees - service I arrived at 7:30 am. 4/24/26. She does not smile, doesn't say good morning or hello and looks very angry/mad. Maybe the other employees - service advisers should train her. Unlike her they acknowledge me and said good morning when i walked in. She on the other hand, looked up. Said nothing and continued on the computer. I've been in for service several times and this has always been the same with her. I just decided this was enough and I should say something. Peggy Morales More
Took my truck in to get serviced at 9:00am. I didn’t get it back until after 3pm. I wasn’t provided with updates regularly and didn’t know what status was. It started off good with the mechanic I didn’t get it back until after 3pm. I wasn’t provided with updates regularly and didn’t know what status was. It started off good with the mechanic providing update. But that’s when it stopped. It was for an oil change and 25,000 inspection. Nothing too crazy for it to have taken 6 hours. I didn’t purchase from here but it’s close to where I live so I get serviced here. When I did try to purchase there, it wasn’t the best experience and ended up going to a dealership in Pleasanton. A couple of family members have purchased vehicles here. And my first service went smoothly. But purchasing and this second service was less than desirable. More
Took my truck for a recall. Just an update. Dropped off at 8am, got an alert at 1pm that it was ready. Work complete. Go in, start signing paperwork to get my truck back- I deci Just an update. Dropped off at 8am, got an alert at 1pm that it was ready. Work complete. Go in, start signing paperwork to get my truck back- I decide to actually flop through and read it. Work was NOT complete, they tried to pass it off as it was. Because I have a digital tuner- they didn’t do it. Easy remedy. Could’ve just called me and told me, I could’ve removed it or turned it off. So that’s why I’m upset- could’ve just called to tell me what I needed to do to get the recall work done. Instead, they tried to pass it off as it was complete. More
Poor follow-up, slow service, no customer empathy or care and rude service manager. I was most disappointed with the service manager, Angel. It’s no wonder the service is sub-par. As the leader, he sets the and rude service manager. I was most disappointed with the service manager, Angel. It’s no wonder the service is sub-par. As the leader, he sets the tone for service. More

