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Freedom Chevrolet San Antonio

San Antonio, TX

4.1
565 Reviews

13483 I-10 West

San Antonio, TX

78260

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565 Reviews of Freedom Chevrolet San Antonio

October 28, 2026

Nice to meet Ruben. He was a great service advisor. He was out front before 7am checking in customers. He also patiently listened and answered to all my arguments abou More

by jeanniehartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Rodriguez
October 23, 2026

Customer service is excellent very professional and helpful . The establishment is very clean and comfortable if you do decide to wait there. However they do offer a ride if you choose not to. Honest a More

by joann.condel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Oct 23, 2026 -

Freedom Chevrolet San Antonio responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2026

The service team couldn’t give an explanation when I would call for status of the issue I went in for. I was told a part was needed and had to be ordered, however, a few minutes into the phone conversat More

by claud_gonzalez
Recommend Dealer
No
Employees Worked With
Gabby was great, but the Technician might lack knowledge or experience.
Oct 23, 2026 -

Freedom Chevrolet San Antonio responded

Thank you for sharing your experience with us. I sincerely apologize for the confusion and frustration you experienced with the communication regarding your vehicle. I understand how disappointing it is, especially when you are still experiencing the same concern with the gas pump. We never want you to feel that your concerns have not been properly addressed. Please reach out to us. We would like to make it right. Please feel free to reach out to us. Angel Andino Service Manager - aandino@group1auto.com aandino@group1auto.com

October 17, 2026

I see that inline the dealership gets really low ratings. People have a lot of problems, I guess, with the cars they purchase there. I just want to say that we’ve been taking our vehicle to this location for More

by No Plastic Peeps, Please!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Angel Andino
Oct 17, 2026 -

Freedom Chevrolet San Antonio responded

Hi, Please!, thank you so much for your positive comments about Group 1 Chevrolet Northwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2026

Fast acknowledgement when arriving a few minutes before 7AM. Very courteous, friendly, and knowledgeable. Left a little over an hour, as promised More

by tidasuda1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Oct 17, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2026

Great experience! The team was friendly, professional, and helpful throughout the process. They made everything easy and stress-free. Highly recommend this dealership! More

by pao_vi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Angel Andino
Oct 16, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2026

When I drove in was met by a service advisor right away. Staff was friendly and did not wait long for service to be completed More

by Frankm9255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Rodriguez
Oct 14, 2026 -

Freedom Chevrolet San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2026

Awesome customer service throughout the time I was there from check-in to checking out More

by brendalchafton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Oct 14, 2026 -

Freedom Chevrolet San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2026

Very clean,extremely approachable, and accommodating. I don't have anything to add but thank you for your service More

by terrygibbs86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby, Angel Andino
Oct 02, 2026 -

Freedom Chevrolet San Antonio responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

Very professional and efficient in the customer service and their service department is top notch. More

by wildcodybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Quintana
Sep 24, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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