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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
536 Reviews
Call Dealership (210) 697-6070

13483 I-10 West

San Antonio, TX

78260

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536 Reviews of Freedom Chevrolet San Antonio

July 25, 2026

Group 1 is proactive in service maintenance notices. Prompt service. Very responsive and courteous service representatives. Great Job as always. Thank you very much. More

by JDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle 5 Stars
Report | Print
July 24, 2026

Pleased with the buying experience, but not service. Had 7:30 “appointment “ for first oil change. Truck wasn’t taken back until almost 10 o’clock! Never again. More

by bgetman2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
July 14, 2026

Worst experience ever with dealer service. Nothing accomplished in (7) days.no contact with service. More

by hilldl1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Rodriguez
Report | Print
Jul 17, 2026 -

Freedom Chevrolet San Antonio responded

Thank you for taking the time to share your feedback. We sincerely apologize for the lack of communication. We understand your frustration and the incovience we cause by not being able to diagnose your vehicle while your vehicle was here. We apprieciate you for bringing this to our attention. Your comments have been shared with our management team so we can address these concerns and improve our processes. Thank you, Angel Andino Service Drive Manager Group 1 Chevrolet Northwest aandino@group1auto.com

July 05, 2026

Fast, easy, dependable, and no extras added without your ok! Definitely will remand go back. More

by Medellin44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jul 06, 2026 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Linda Ramirez is an asset to this dealership. She communicates the issues and gets them resolved in a timely manner. The dealership itself takes customer concerns seriously. More

by Fordjo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ramirez
Report | Print
Jul 02, 2026 -

Freedom Chevrolet San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2026

Excellent service respond all my questions resolved all thing about my car and my cars working great now thanks for everything More

by Alma Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy , Angel Andino
Report | Print
Jun 26, 2026 -

Freedom Chevrolet San Antonio responded

Hello Alma, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Northwest! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2026

Everyone has always been very nice in all the departments that I have been in. Gabby usually handles my service. Gabby was off today but made sure they would take care of me. Please give Gabby 5 stars also. More

by joeamcneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 21, 2026 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Northwest! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2026

This dealership is my #1 place for services, They always deliver great service for the past three years since I've attended! More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 21, 2026 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Courteous staff, clean place appreciate the monthly special coupon mailed to my address so I was able to avail my vehicle special care More

by Luzminia Pascual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Cerda, Chris Grimes
Report | Print
Jun 12, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Northwest. If you have any further questions, please don't hesitate to reach out!

June 11, 2026

Staff was helpful and attentive. They listen to my concerns and assisted the best that they could. More

by e_salazar_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 11, 2026 -

Freedom Chevrolet San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Northwest. Please don't hesitate to reach out to us if there's anything more we can do!

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