Freedom Chrysler Dodge Jeep Ram of Lexington

Dealership was professional and made sure I had comfort and knowledge on pricing and rebates available for purchasing my truck. Sales associates were kind, courteous, and helped any way they were able. and knowledge on pricing and rebates available for purchasing my truck. Sales associates were kind, courteous, and helped any way they were able. More

It was my fourth occasion to bring my van to their service department. This time for the manufacture’s recall as well as removing a foreign object firmly lodged under the engine compartment. As alw service department. This time for the manufacture’s recall as well as removing a foreign object firmly lodged under the engine compartment. As always, they’ve done a great and thorough job. Eric is always very sincere, calm, and courteous. More

Great and fast service! Mo was very helpful. He was quick to respond and helped us meet our goal and got us in and out fast! to respond and helped us meet our goal and got us in and out fast! More

We were very warmly welcomed each time we entered the dealership and everyone we encountered was very nice and treated us with much kindness and respect! We also noticed that every other customer there w dealership and everyone we encountered was very nice and treated us with much kindness and respect! We also noticed that every other customer there was treated the same as well. We are very happy that we chose Glenn Freedom to purchase our new truck! Thank you all! Ps: Special thanks to Josh and Al and the young man who detailed our truck, they all went the extra mile to make sure we were 100% satisfied:) More

Worst dealership I’ve ever walked into, tried to low ball me on a trade in (another dealer gave me $3000 more). So many hidden fees it’s ridiculous. me on a trade in (another dealer gave me $3000 more). So many hidden fees it’s ridiculous. More

This place is a total JOKE! They will straight up lie to your face just to make a sale. Completely dishonest ! We bought a used Jeep from them with them knowing it would be a daily driver and NOT a “tonka” your face just to make a sale. Completely dishonest ! We bought a used Jeep from them with them knowing it would be a daily driver and NOT a “tonka” toy and they told us it was in great condition, had been checked out, long story short, it wasn’t even safe to drive on the road ! And we drove it to Louisville in the sleet and rain that night ! We didn’t have it less than 24 hours and took it back trying to get them to work with us to make things right and they basically laughed in our face and said it was now our problem. CROOKS I tell you! Not to mention, they lied about the amount they gave us for our trade in and charged us MORE for the Jeep than what they were asking for. Didn’t realize it until we had signed papers and were already out the door at 9pm the night before. The sales manager likes to pressure people into buying things and will tell you one thing then when confronted lie and say he didn’t say that. Many there are liars and down right crooks! This place isn’t trust worthy and their vehicles are crap ! Also, they called and hounded us over the check that was wrote cause we were so mad we placed a stop payment on it wanting them to make things right with us, they still haven’t sent us our house keys left on the trade in and it’s already been a month. They said it’s in the mail. When calling, they won’t even return our calls now since they now have their money!! This place is ridiculous!!! DO NOT, I repeat, DO NOT go there and give them your time, money or business ! A HUGE waste and disappointment ! More

Possibly the worst dealership I have ever dealt with. Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there was another I was interested in. I checked their website found another that was unavailable. I then asked them to email me what was available. They had a white ram 2500 4x4 diesel that didn’t quite match what I wanted but I told them I would buy at their advertised price. I asked them to send the paperwork and they said the price will change before we can do the sale. So basically the salesman didn’t need to make a sale at 1600 in the afternoon so he didn’t feel like working. Now they want to sell me the same stock number for 2k more and do not want to honor the deal. I can provide pictures and text messages to support this claim including the new salesman admitting to it. More

This is the 2nd Ram truck that I purchased through Donnie Ruffin this year. He is very knowledgeable of the vehicles, kudos and 5 stars Ruffin this year. He is very knowledgeable of the vehicles, kudos and 5 stars More

Very dissatisfied. Wouldn't fix a 5 dollar hose clamp to make the 6 hour trip home. Didn't care about customers at all. We were ready to buy the vehicle with cash in hand. All I can say is run from these pe make the 6 hour trip home. Didn't care about customers at all. We were ready to buy the vehicle with cash in hand. All I can say is run from these people More

Ryan Simpson was very helpful, start to finish. He knew everything about the car we were buying. His personality was very welcoming and hospitable. It was an excellent experience. We will be back. everything about the car we were buying. His personality was very welcoming and hospitable. It was an excellent experience. We will be back. More