Freedom Chrysler Dodge Jeep Ram of Lexington

Don't buy here!!! We bought a used 2014 dodge dart on Saturday June 27th that only had 1500 miles on it. At the end of the sale they only give us 1 key. We asked about We bought a used 2014 dodge dart on Saturday June 27th that only had 1500 miles on it. At the end of the sale they only give us 1 key. We asked about another key and our sales guy Cody said they guy that had traded it into them just gave them 1 key. He said he would try to contact him to get the key and call us back Monday. I asked if they could just get another key made and he said they were expensive because it was keyless and would try to get in touch with the previous owner. Well Monday he didn't call so my husband called him and he said they had not been able to get in touch with that guy but he was going to talk to his manager and call us back... But again he didn't call so my husband called back. He basically said the same thing he wasn't able to get up with him. He talked to Cody at least 3 times. He said even though it wasn't done on the front end of the deal I will see what I can do to keep your business. We have never bought any vehicle new or used and got only 1 key. We had no idea we needed to get it in writing before they got our money to get 2 keys to a basically brand new car. My husband tried calling the sales manager after Cody never called back and he was no help either. He said it was not part of the deal and he basically blew us off saying he would get with Cody and try to work out something. We have yet to hear back from either of them. Very unprofessional of any person especially a manager who is suppose to deal with things like that. Don't buy a vehicle here if you think you might need anything after the sale!!!! Once they get your money they could care less about you!! That was the first and last vehicle we will ever buy from Freedom's Dodge in Lexington.... More

Place was awful for many reasons. Would avoid if possible. Misdiagnosed my car several times and charged me for the misdiagnosis replacement parts. Took me several tows to the shop, all at my expe possible. Misdiagnosed my car several times and charged me for the misdiagnosis replacement parts. Took me several tows to the shop, all at my expense, before they got it right (I hope). More

BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service department take a look at the car. I did not ask for any repair work but only to "PLEASE HAVE THE SERVICE DEPARTMENT TAKE A LOOK AT THE CAR" . I only needed a service tech. to listen and and let me know if there is a problem, I did not ask for any repair only to listen to the sound coming for the car. My sale person calls me back and states the the car was sent through the service dept and no problems were found and if the brakes were bad the brakes would have been replaced prior to the sale and there is nothing he or the dealership could do. I remind everyone again reading this review that my request was less than 24 hours of driving off the lot and all I wanted was a service person to listen to the noise that I thought was a tire problem . During any conversations with my sales person I never, never once ask about my brakes only to listen to the sound the car was making The sale person explains I am only the messenger. What in the xxxx does that mean customer "YOU" that Freedom Dodge has a service department that will not support YOU the customer with a simple request? I still like the car the I purchased but I feel that the dealership won't and will not support "YOU" the customer after the sale. Service to me is the corner stone of a successful dealership and this dealership lacks the support to "YOU" the customer. I will have the car checked and repaired if needed but not for the group. More

My experience with freedom was very good, I walked in and told Tony Venegoni my salesman what I was looking for and he took me to the truck I bought after one test drive. The price was good and fair. I would told Tony Venegoni my salesman what I was looking for and he took me to the truck I bought after one test drive. The price was good and fair. I would recommend Tony and Freedom for your next purchase. More

Bought a 2004 Jeep Liberty, Sales was excellent, finance department excellent and the Sales Manager also a big Thumbs Up. If you need a new Jeep see Jeff great sales guy. Much better to deal with than whe department excellent and the Sales Manager also a big Thumbs Up. If you need a new Jeep see Jeff great sales guy. Much better to deal with than where I bought my previous car, check out my other posts. More