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Freedom Ford by Ed Morse

Greenville, TX

Overview
Employees
Reviews
Vehicles
4.7
164 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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4001 I-30 Frontage Rd

Greenville, TX

75402

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Showing 164 reviews

October 27, 2025

Freedom Ford provide prompt courteous service to me on my recent visit to get some warranty work done on my 2023 Escape PHEV. They went out of their way to see that I was completely satisfied with the servi More

by wsgj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lunsford
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Oct 28, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team during your recent visit for warranty work on your 2023 Ford Escape PHEV. At Freedom Ford, we strive to provide prompt and courteous service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, the Freedom Ford Team

October 23, 2025

Freedom Ford took excellent care for my Silverado Chevy Pickup truck. I want to give credit to Jeremy Lunsford. He made sure that I had a good experience with them. I would highly recommend Jeremy and Free More

by Jacque Massey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lunsford⭐️⭐️⭐️⭐️⭐️
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Oct 23, 2025 -

Freedom Ford by Ed Morse responded

Thank you, Jacque! We truly appreciate your kind words about your experience with Freedom Ford and Jeremy. We're thrilled to hear that you had a great experience with your Chevrolet Silverado Pickup truck. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, the Freedom Ford Team

October 11, 2025

Colby was a great help and everyone was professional and kind. We love our new 2025 Explorer More

by hayley.Mahaffey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby colwell
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Oct 11, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your review, Hayley! We're happy to hear that Colby provided great assistance and that you found our team professional and kind. Enjoy your new 2025 Ford Explorer! We look forward to seeing you again at Freedom Ford (GTFD). Sincerely, the Freedom Ford Team

October 10, 2025

They have provided me with great service and friendly staff. I appreciate the friendly staff. More

by nancyloukeen
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None of the above
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Oct 10, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your kind words, Nancy! We're thrilled to hear that you received great service and enjoyed our friendly staff at Freedom Ford. We look forward to welcoming you back for your next visit! Sincerely, the Freedom Ford Team

Oct 10, 2025 -

nancyloukeen responded

nancyloukeen@yahoo.com

October 04, 2025

Worst customer service. 2 1/2 hours to replace in stock tire with an appointment. More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather service department 1 star. JP general manager 1 star
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Oct 04, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your feedback, Nick. We understand that your experience with us regarding the tire replacement was not up to the standards we strive for at Freedom Ford (GTFD). Please feel free to contact us directly so we can discuss your concerns further. Your satisfaction is important to us. Sincerely, the Freedom Ford Team

October 01, 2025

Easy appointment set up. Prompt service on arrival. In and out in about an hour. Very friendly customer service. More

by Don Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Oct 03, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your fantastic review, Don! We’re thrilled to hear that your experience with Freedom Ford was smooth and efficient. Our team strives to provide friendly and prompt service, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, the Freedom Ford Team

September 27, 2025

I would highly recommend Freedom Ford to buy your next vehicle to my friends and family. Big shout out to Mark Herrera the salesman and Brent in finance. Thank you very much. More

by merlin2679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Herrera salesman and Brent Finance
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Sep 28, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your wonderful review, Merlin! We truly appreciate your recommendation of Freedom Ford to your friends and family. We're thrilled to hear that Mark and Brent provided you with excellent service. We look forward to assisting you again in the future! Sincerely, the Freedom Ford Team

September 26, 2025

Everything was great. I've been going there since 2016 and have never had a problem. More

by budman1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Dove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Barclay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Freedom Ford by Ed Morse responded

Thank you so much for your kind words! We truly appreciate your loyalty to Freedom Ford (GTFD) since 2016. It's wonderful to hear that you've always had a great experience with us. We look forward to seeing you again and providing you with the same excellent service in the future! Sincerely, the Freedom Ford Team

September 22, 2025

Had my Ford Ranger recall service performed and was well pleased with the service representative. More

by Joe.burns68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Sep 22, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your positive feedback, Joe! We're thrilled to hear that you were well pleased with the service you received during your Ford Ranger recall service. At Freedom Ford, we strive to provide excellent customer service, and it's great to know our efforts are appreciated. We look forward to seeing you again for your future needs! Sincerely, the Freedom Ford Team

August 07, 2025

Charity always keeps me informed about the service and I haven't been worried about driving the roads afterwards. More

by russelljimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Tant
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Aug 07, 2025 -

Freedom Ford by Ed Morse responded

Thank you for the wonderful review, Jimmie! It's great to hear that Charity has been keeping you well-informed about your service, allowing you to feel confident on the roads. We appreciate your trust in us at Freedom Ford (GTFD) and look forward to assisting you again in the future! Sincerely, the Freedom Ford Team

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