Freehold Buick GMC - Service Center

Tire rotation Last MondayJuly 17 I had my first service on my 2017 Regal, oil change & tire rotation. The tires do not have equal pressure! I called Don Pacelli our Last MondayJuly 17 I had my first service on my 2017 Regal, oil change & tire rotation. The tires do not have equal pressure! I called Don Pacelli our service representative when we stopped at Freehold Mall as soon as we saw this. I left a message, he has yet to return my call. Today is Sunday July 23! Did your service department really rotate my tires? Why are they not equal in pressure? Alice Jackson NJ More

Wonderful Service Brought my newly leased Terrain in for my first service appt and couldn't be happier. Dealership contacted me and made my appt. I chose to drop off Brought my newly leased Terrain in for my first service appt and couldn't be happier. Dealership contacted me and made my appt. I chose to drop off the night before and found their envelope system more professional than other locations. Received a call when my car was ready and was happy to find out I could pick it up as late as 7pm. The young man in the service dept was helpful and efficient, I was in and out in minutes. The entire experience was painless and very professional. I would recommend the dealership since the leasing process was equally smooth and easy to navigate. More

Great fast and easy Timing was perfect and i was in and out. I was able to get a ride home to get to work on time and sevice department was very friendly. Timing was perfect and i was in and out. I was able to get a ride home to get to work on time and sevice department was very friendly. More

Prompt courteous professional service by Pete and staff Prompt courteous professional service received an oil change and got in and out in less than an hour. Highly recommend Pete and staff purchased Prompt courteous professional service received an oil change and got in and out in less than an hour. Highly recommend Pete and staff purchased multiple vehicles and plan to continue More

Best Service We bought a 2013 Buick Encore at this dealership and love my car. Recently took it for service. I was taken care of on time and everyone showed me ex We bought a 2013 Buick Encore at this dealership and love my car. Recently took it for service. I was taken care of on time and everyone showed me extra care. Had a great experience at this dealership and can't wait to buy another car here when the time is right. More

Excellent Service Department It was service time for both my General Motors vehicles and did them two days in a row with Service Adviser Peter Roman, who I always use and deal wit It was service time for both my General Motors vehicles and did them two days in a row with Service Adviser Peter Roman, who I always use and deal with on my GMC vehicles. But I now use this dealerships Service Department for my 2000 Firebird Convertible since the Pontiac brand was dropped by GM. Being I always use Freehold Buick GMC for my GMC Terrain and having bought that and other GMC's here I felt confident in using them also now for the Pontiac and continue to always deal with Peter in the service department as i have for years do to his attention and personal attention he gives to all his customers. More

Best place to buy a car!!!! I went to have my oil changed and decided to look around at some of the new cars when I was asked if I needed help. Well I ended up purchasing a new I went to have my oil changed and decided to look around at some of the new cars when I was asked if I needed help. Well I ended up purchasing a new GMC Terrain! I got a great deal and I love my new truck!!!! Everyone there was very helpful and pleasant. Made me feel right at home. My husband will be going there this summer to purchase a new pick up truck!!! More

Oil Change, etc. I called early in the morning and the team was able to fit me in right away. Service was great as always, quick no-over charges, and the staff was ef I called early in the morning and the team was able to fit me in right away. Service was great as always, quick no-over charges, and the staff was efficient and friendly. Pete Roman handled my service and was professional and informative/responsive to any of my questions. More

Threatened by Don to keep quiet or repairs would not be made Don told me he would not make the repairs that were under warranty if I asked questions. He also said parts of my vehicle were aftermarket and he cou Don told me he would not make the repairs that were under warranty if I asked questions. He also said parts of my vehicle were aftermarket and he could not look at them. Then I showed him my dealer build sheet verifying authentic parts and he said he oh that's not what I was told. Not to mention he couldn't login to his computer for 20 minutes when I first arrived. More

Oil change Had amazing service from Peter Roman truly went above and beyond to help me , he litterly save my life,customer service was excellent couldn't have as Had amazing service from Peter Roman truly went above and beyond to help me , he litterly save my life,customer service was excellent couldn't have asked for more thanks freehold Buick see you next time More