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Freeman Toyota - Service Center

Hurst, TX

4.6
5,744 Reviews

5,744 Reviews of Freeman Toyota - Service Center

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April 22, 2024

Trying too hard to sell services not requested. Was told a slow leak in a tire was not repairable and had to have a new tire. Not true More

by DCMDDS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
April 22, 2024

Great overall service. From the real person anwswering the phone the the moment we picked up our car. Excellent excellent excellent! More

by GMVO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cat? Just not sure but they were all GREAT!
April 21, 2024

Had a few issues. ..this is the 2nd time I've had my truck in for bad tire pressure sensor and its still not fixed AGAIN. Had counted on getting the vehicle washed how More

by DIANA_S_COLUNGA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

I was given a vehicle inspection when all I asked for was spark plugs & battery in my key fob. The plugs and battery cost me $589.43! Pete Munoz was my service advisor & just what I asked for was not followe More

by kjalexander556
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Munoz
April 20, 2024

Great service. I had a very knowledgeable and professional Service Advisor Pete Munoz. He explained all services being done on my vehicle. The service to my car was More

by c_hankins_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Munoz
April 20, 2024

Not a good experience. An appointment for my 18 month took over 4 hours. The "maintenance required" message continues to display. I was not informed about how long the a More

by JACKELOU
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Customer Service Outstanding Thank you Steve Curry Just a Top notch Service Department I’ll be Back…. More

by ABQPLANTMAINTENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April 19, 2024

Prompt service, excellent communication. Service tech explained current and future service frequency requirements in detail. More

by RGBARNES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Great experience - very friendly staff and extremely responsive to questions and provided timely updates on the status of my vehicle. More

by HSANDERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

The staff made this process so easy and pleasant. I would heartily recommend Freeman Toyota. More

by SUSANTHEROOFDOG
Recommend Dealer
Yes
Employees Worked With
Chance Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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