Back

Freeman Toyota - Service Center

Hurst, TX

4.6
5,744 Reviews

5,744 Reviews of Freeman Toyota - Service Center

Sort by
February 07, 2024

Dwaine was a pleasure to deal with and we love our new to us Toyota Tundra. Thanks Dwaine and Freeman Toyota. More

by SHAWNBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwaine Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Great service! Will be coming back to Freeman toyota for my vehicles needs in the future! More

by register.garyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Jager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Thanks to Chris Chauvin was my first time working with Chris he was so very helpful. Made my visit less stressful. My Service Tech as long as he is there. Thanks, Zella Peace More

by shorty29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Shauvin Service Advisor
February 07, 2024

They performed the 100,000 mile service along with inspecting, discovering, and repairing some additional problems. Work was completed in a reasonable timeframe and was well done. More

by W.KPETERSON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Harber
February 07, 2024

Service performed in time promised. The service advisor could have been more informative given it was my first scheduled maintenance and first visit to this dealership. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

I had and issue with my vehicle tried to contact Terri Grimes the customer service manager. I left two voice mails and she never called me back. So much for the customer first slogan. I had to go to Toyot More

by Robert
Recommend Dealer
No
Employees Worked With
Chance Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Grimes
February 06, 2024

Freeman Toyota is the best dealership in the DFW area. I have been buying cars from them for the past 32 years. Excellent customer service. Excellent service department. Excellent service advisors. I More

by texasfriend70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Scheduling and vehicle drop off were very easy and efficient. Service advisor, Kyndal, was helpful and knowledgeable. Entire experience was very smooth and positive. More

by wfinstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Friendly staff and great service. My advisor Kelly provided a warm welcoming greeting, kept me informed the entire time, mechanic text me a video of my vehicle while working on it. Qu More

by jfstriker426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
February 05, 2024

They where friendly but why would a two year old truck have worn battery cables maybe Toyota quality is lacking not very happy with my oil change. More

by BKMIKULENCAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one listed
...
211
...