Freeman Toyota - Service Center

Prompt, courteous service. Offered services and accepted what I could afford and found value in. Offered services and accepted what I could afford and found value in. More

Service was completed sooner than anticipated. All employees were friendly and went the extra mile to make our visit pleasant. Waiting areas and restrooms were clean. Nice to see the newer models All employees were friendly and went the extra mile to make our visit pleasant. Waiting areas and restrooms were clean. Nice to see the newer models in stock. Enjoyed kicking a few tires. More

Excellent customer service. Very prompt on making the repair to my car. I would definitely recommend to friends and family. Very prompt on making the repair to my car. I would definitely recommend to friends and family. More

Haley was awesome and professional. Freeman Toyota is an excellent place to buy a car or have service done on your vehicle. Freeman Toyota is an excellent place to buy a car or have service done on your vehicle. More

Always a great shopping experience! Recommend to friends and family. Quality service and salespeople. Great values! Recommend to friends and family. Quality service and salespeople. Great values! More

Awesome experience always at freeman Toyota Hurst from making my appointment oil change and cashier. making my appointment oil change and cashier. More

Desmond always treats me great every time I visit. He treats me with respect and listens to what I tell him and offers great advise. He treats me with respect and listens to what I tell him and offers great advise. More

The service has continually gone downhill the last 4-5 years. We cannot get a straight answer in advance about cost of services. We received an email with $10 off coupon for Freeman 5K services to replace years. We cannot get a straight answer in advance about cost of services. We received an email with $10 off coupon for Freeman 5K services to replace oil filter, change engine oil up to 5 qts, multi-point inspection & car wash. On the phone, we were quoted $29.95 with coupon. On arrival, we're told this service was $99 & coupon didn't qualify. This feels like "bait & switch"! I opted to only get state inspection. At check out, I asked the clerks at the desk for the price of the 5K service & was quoted even a different price! When I asked to speak to service manager, Mitch Congdon was very nice but apparently not always available at this location. Not the kind of service we have received here with all of our Toyota & Lexus vehicles since 1981 (even before it was Freeman, when it was Hudiburg). We had a great service rep (Sharon) for years & others since then, but now it's very "really don't care" service attitude. More

My service was fast and Andrew did a wonderful job taking care of my family and I. care of my family and I. More

Service advisor was friendly and service lasted as long as quoted. Came in for first service since purchase as quoted. Came in for first service since purchase More