Freeman Toyota - Service Center

Really like working with Malory. She’s a Great Service Advisor. We bought our venza @Freeman Toyota a really like dealing with your dealership for all of our service needs. She’s a Great Service Advisor. We bought our venza @Freeman Toyota a really like dealing with your dealership for all of our service needs. More

Been doing business with them for about 15 years great sevice thank you no problems sevice thank you no problems More

Your team was very welcoming and ran like a well greased machine! They were thorough and accurate in analysis of the problem. Steve discussed options and the problem was fixed the first time! I appreciat machine! They were thorough and accurate in analysis of the problem. Steve discussed options and the problem was fixed the first time! I appreciate the Freeman service team! More

Since I have been going to Freeman for service, I have never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to anoth never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to another dealership for service. I took my car to have a flat tire plugged and the service took me almost three hours to complete. When I got it home, it went flat again. My wife took the vehicle/tire back to be fixed, which took over three hours this time. During this time, they even tried to sell her on replacing air filters even though we just had the 25,000-mile service and would have been bringing it back in for the 30,000-mile checkup in a little bit. The service representative did apologize, but this was too little too late. They even said that we would need to get a new tire now because there were too many patches on it. There has been no one above the representative level even responding, speaking with her or me, or even reaching out after this event, even though they were involved while it was happening. Extremely frustrated with these past events since we have been so pleased prior to this. I guess we will have to wait and decide where and what we do moving forward. So disappointed! More

Since I have been going to Freeman for service, I have never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to anoth never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to another dealership for service. I took my car to have a flat tire plugged and the service took me almost three hours to complete. When I got it home, it went flat again. My wife took the vehicle/tire back to be fixed, which took over three hours this time. During this time, they even tried to sell her on replacing air filters even though we just had the 25,000-mile service and would have been bringing it back in for the 30,000-mile checkup in a little bit. The service representative did apologize, but this was too little too late. They even said that we would need to get a new tire now because there were too many patches on it. There has been no one above the representative level even responding, speaking with her or me, or even reaching out after this event, even though they were involved while it was happening. Extremely frustrated with these past events since we have been so pleased prior to this. I guess we will have to wait and decide where and what we do moving forward. So disappointed! More

Very professional work done in appropriate time frame was very satisfied with every aspect of the service very satisfied with every aspect of the service More

The environment was very friendly and Steve made it very easy to understand what he did with my car and some things I might need done! easy to understand what he did with my car and some things I might need done! More

Peter explained the service, findings and kept me informed of the progress. The wait was somewhat longer than I expected given that i had an appointment. informed of the progress. The wait was somewhat longer than I expected given that i had an appointment. More

The only reason I gave a score of 4 was because no one ever called me back to pick me up as promised. ever called me back to pick me up as promised. More

Freeman Toyota is the very best dealer that I have ever purchass a new or used vehicle from. purchass a new or used vehicle from. More