Freeman Toyota - Service Center

Tim was very informative, professional, courteous and kept me informed of the progress. Will recommend him to my friends. kept me informed of the progress. Will recommend him to my friends. More

Great service and nice amenities, but the wait can be very long, even with an appointment. I waited 2 hours for a tire rotation. very long, even with an appointment. I waited 2 hours for a tire rotation. More

Great service. I have 3 Toyota vehicles and will purchase another when I need one from Freeman I have 3 Toyota vehicles and will purchase another when I need one from Freeman More

Since I have been going to Freeman for service, I have never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to anoth never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to another dealership for service. I took my car to have a flat tire plugged and the service took me almost three hours to complete. When I got it home, it went flat again. My wife took the vehicle/tire back to be fixed, which took over three hours this time. During this time, they even tried to sell her on replacing air filters even though we just had the 25,000-mile service and would have been bringing it back in for the 30,000-mile checkup in a little bit. The service representative did apologize, but this was too little too late. They even said that we would need to get a new tire now because there were too many patches on it. There has been no one above the representative level even responding, speaking with her or me, or even reaching out after this event, even though they were involved while it was happening. Extremely frustrated with these past events since we have been so pleased prior to this. I guess we will have to wait and decide where and what we do moving forward. So disappointed! More

Since I have been going to Freeman for service, I have never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to anoth never had anything but a quality experience. However, this past time has been beyond horrible and has me questioning whether I should return to another dealership for service. I took my car to have a flat tire plugged and the service took me almost three hours to complete. When I got it home, it went flat again. My wife took the vehicle/tire back to be fixed, which took over three hours this time. During this time, they even tried to sell her on replacing air filters even though we just had the 25,000-mile service and would have been bringing it back in for the 30,000-mile checkup in a little bit. The service representative did apologize, but this was too little too late. They even said that we would need to get a new tire now because there were too many patches on it. There has been no one above the representative level even responding, speaking with her or me, or even reaching out after this event, even though they were involved while it was happening. Extremely frustrated with these past events since we have been so pleased prior to this. I guess we will have to wait and decide where and what we do moving forward. So disappointed! More

Your team was very welcoming and ran like a well greased machine! They were thorough and accurate in analysis of the problem. Steve discussed options and the problem was fixed the first time! I appreciat machine! They were thorough and accurate in analysis of the problem. Steve discussed options and the problem was fixed the first time! I appreciate the Freeman service team! More

Really like working with Malory. She’s a Great Service Advisor. We bought our venza @Freeman Toyota a really like dealing with your dealership for all of our service needs. She’s a Great Service Advisor. We bought our venza @Freeman Toyota a really like dealing with your dealership for all of our service needs. More

Thia is the only place I will ever in my lifetime buy a Toyota from. Toyota from. More

Freeman Toyota is the very best dealer that I have ever purchass a new or used vehicle from. purchass a new or used vehicle from. More

Freeman Toyota service took great care of my car and serviced it exactly as I requested. Prompt and efficient, and reasonably priced. serviced it exactly as I requested. Prompt and efficient, and reasonably priced. More