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Freeman Toyota - Service Center

Hurst, TX

4.6
5,565 Reviews

5,565 Reviews of Freeman Toyota - Service Center

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August 31, 2022

Tim Farrand has been taking care of my wife's 2016 4Runner since we purchased used from Vandergriff in Arlington in 2017. Very disappointed with Vandergriff service, customer service so we moved to Fr More

by GARYKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
August 31, 2022

Very pleasant, knowledgeable staff. I was greeted almost immediately by a service rep who already had the work order started. Good job. One of the questions deals with "sanitizing t More

by MIKEDELUSQUE
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

My appointment was to get my car inspected. The staff was prompt and professional. Kyndia was even helpful in getting my insurance card from my app. More

by MERRYKELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

thanks to the guy who help to me change my battery on my truck i apreciated his name jimmy minor ty. More

by vino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jimmy ninor
August 30, 2022

I had an appointment but I did have to wait. I was told it would be about an hour no later than a hour and a half. It was about 2 hours. But the facility was clean and the staff was nice especia More

by lathonya11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Minor
August 30, 2022

They did a wonderful job in a timely manner. Would definitely recommend to other people. More

by lane.benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Service was on time and in a timely matter. The advisor was courteous and explained the services recommendation. The only issue I had was with a appointment change/ cancellation service charge More

by star1diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Advisor did great. Tech left grease all over the front of the hood and front bumper. Sergio was awesome. More

by HCRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
August 26, 2022

I was the recipient of expert service. My service advisor was an expert, and handled my needs with professionalism and dedication. More

by RAILGOLFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
August 26, 2022

Everything went well during my visit. Work was completed timely and accurate. Majorie was helpful and knowledgeable. Thanks More

by CJLONG57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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