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Freeman Toyota - Service Center

Hurst, TX

4.6
5,564 Reviews

5,564 Reviews of Freeman Toyota - Service Center

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August 02, 2022

I will not go back. I felt bullied into spending money on things I did not need. I was also lied to about one of my tires leaking air and they could not add air because More

by cai11007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Stevenson is listed on my paperwork
August 02, 2022

Very courteous and customer service oriented. They alerted me of any problems concerning my vehicle. More

by MY_PRAYERS_WORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Enjoyed my first experience at Freeman Toyota service dept. Tim did a great job helping me. It was quick and efficient. More

by bobby_williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Haley took my walk in with stride, exceeded expectations. Let me know the status every step of the way without any surprises or gotchas. Vehicle was ready when promised. Good value at the dealership without More

by KMFISHER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley
July 31, 2022

Freeman Toyota has always been my go to for vehicles and service. When Covid 19 hit the world changed in many ways. Unable to get vehicles on the lots to test drive, etc. not able to get parts to fix your v More

by Judy Couch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Adger
July 29, 2022

Service was spot on. Person who helped me with service kept me up to date. The person helped with coupon savings. Which amounted to $72 off the total. I didn’t “argue” p More

by JSBNUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

The customer service was good. However I did not get the items reviewed that I was concerned with. More

by gwennichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
July 29, 2022

Very friendly and efficient when you arrive. Knowledgeable on repairs and keeping you informed on progress of service More

by MKOHLER277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Difficult to get to your address because of construction. Once there everything went smoothly. Good agent. More

by sjjbmini
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Very happy with service on my Highlander. Found weak battery, changed, prevented me from being stranded with dead battery. More

by jvndv68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember who Was my service rep
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