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Freeman Toyota - Service Center

Hurst, TX

4.6
5,617 Reviews

5,617 Reviews of Freeman Toyota - Service Center

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May 02, 2022

It took me 2 hours to get my oil changed and to rotate my tires…that’s 1/4 of a work day for something that should my take more that 44 minutes to an hour. I’m disappointed. More

by DALE.COLE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Fantastic took great care of my suv answered all my questions. Got me in and out More

by PATRICIA.LOGAN53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
May 02, 2022

I have been with Freeman Toyota for about 20yrs purchasing my cars for me and my family. I have been doing all the servicing to my cars there as well. My rep is called Malorie and she goes above an More

by MARIA Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

I purchased this vehicle in 2015 and always had great service when I visit Freemam Toyota for service on my vehicle. More

by CLWILLIAMS1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Adger
April 30, 2022

My 2 year old car battery died. Freeman sent a tow truck and replaced the battery free of charge within 24 hours. More

by myticks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney or Whitley
April 29, 2022

I have leased cars from Freeman since 2016 and I have always had a great experience with them!!!! More

by ROBBIECROCKETT41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know her name!!, Raeanna Nabors
April 28, 2022

They did a great job on my Prius. I waited while they changed the oil etc. Happy with everything. More

by GVBELLRICHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitley B Harrell. I am sorry I do not know the names of the other people.
April 28, 2022

I didn’t have an appointment to get my oil changed so I waited while they worked me in. It was a 3 hour wait, but they got it done. From now on I will make an appointment! More

by MMMSHEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

I am very confident when I take my Toyota Highlander to Tim Farrand that it will have a thorough inspection and I will be informed of necessary repairs needed. Thanks Tim and thanks Freeman. More

by RDAVIDHOLLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Service was prompt and professional. Desmond was very customer oriented. Checkout was fast and efficient. More

by TABBYCAT_75201
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
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