Freeman Toyota - Service Center

Friendly and trustworthy staff. Would be nice if the appointment scheduling was easier, but having a place where you can trust the staff is worth the pain of scheduling an appointme Would be nice if the appointment scheduling was easier, but having a place where you can trust the staff is worth the pain of scheduling an appointment. More

Malorie Williams always provides honest and excellent customer service! She has been my Service Advisor for many years now! I feel very comfortable with her handling my vehicle needs! She is an asset customer service! She has been my Service Advisor for many years now! I feel very comfortable with her handling my vehicle needs! She is an asset to Freeman Toyota! More

I have used Freeman for my last three vehicles and love their service department! Always friendly and prompt their service department! Always friendly and prompt More

Great communication from the service advisor! Transparent throughout the whole service experience. The repair work was handled right. Transparent throughout the whole service experience. The repair work was handled right. More

Always has provided top notch service and excellent communication with everyone visit. I highly recommend them. communication with everyone visit. I highly recommend them. More

I wanted 5 hours when the service was done in 2 hours. I called my service advisor and he did not pick up the few times I called him. The front office did not help. One told me she’ll call back when it’s I called my service advisor and he did not pick up the few times I called him. The front office did not help. One told me she’ll call back when it’s ready only to have me wait the extra 2 hours. The online service chat said they’ll email me about my service only have them to waste my time. I will not be returning here. More

The representatives are knowledgeable, friendly and helpful. Their customer service is great and clean waiting room or hall. I will send friends who needs the help. Thanks and keep up the good customer helpful. Their customer service is great and clean waiting room or hall. I will send friends who needs the help. Thanks and keep up the good customer service More

First time taking my Prius to Freeman. They were kind and never tried to upsell me on anything. I’ll go back for sure. They were kind and never tried to upsell me on anything. I’ll go back for sure. More

Had recent service done. Noticed a small oil leak. Made appointment for follow up, taken right in. Problem resolved! Though I live in Denton County, I use Freeman as they we Noticed a small oil leak. Made appointment for follow up, taken right in. Problem resolved! Though I live in Denton County, I use Freeman as they were my dealer for initial purchase. More

service and amount of time excellent, all work was completed to expectations. great place to get service done. completed to expectations. great place to get service done. More